Dedicated Shift Leader with proven skills in customer service and team supervision. Known for training staff effectively and implementing procedures that enhance operational efficiency.
Overview
1
1
year of professional experience
Work History
Shift Leader
Five Guys
Goodyear
06.2024 - Current
Trained new employees on customer service and food safety procedures.
Supervised team members during peak hours to ensure efficient service.
Assisted in maintaining cleanliness and organization of the dining area and kitchen.
Handled customer inquiries and resolved complaints promptly and courteously.
Implemented standard operating procedures for food preparation and presentation.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Education
High School Diploma -
Desert Edge High School
Goodyear, AZ
05-2024
Associate of Arts - Criminal Justice
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ
Skills
Customer service
Employee training
Team supervision
Food safety
Cash handling
Conflict resolution
Cleanliness standards
Time management
References
References available upon request.
Timeline
Shift Leader
Five Guys
06.2024 - Current
High School Diploma -
Desert Edge High School
Associate of Arts - Criminal Justice
Maricopa Community Colleges, Estrella Mountain Community College