Soqui

• Resolved customer inquiries promptly, ensuring accurate information delivery regarding services and account details.

Helped customer with payment arrangements and provided good empathy and service and sssted on brining account currentPromptly resolved customer inquiries, ensuring accurate information delivery regarding services and account details.

Assisted customers with payment arrangements, demonstrating empathy and providing exceptional service. Additionally, I ensured that all accounts were current.

Helped collect on account and customer obtain their vehicle back after repossession Promptly resolved customer inquiries, ensuring accurate information delivery regarding services and account details.

Assisted customers with payment arrangements, demonstrating empathy and providing exceptional service. Additionally, I ensured that all accounts were current.

Helped collect on account and customer obtain their vehicle back after repossession

explained payment history and wet over their simple interest contract

Assisted with escalated calls and assisting agents questions for an electric company called Entergy l, I was also customer service prior and would process power outages explained electric usage explained bills I assisted with escalated calls and supported agents with their inquiries for an electric company called Entergy. Prior to this role, I was a customer service representative, where I processed power outages, explained electric usage, and managed billing inquiries.

• Answered customer inquiries and provided accurate information regarding products and services.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Developed strong customer relationships to encourage repeat business.
• Developed strong relationships with customers by providing personalized assistance and support.