Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniel Zamora

Tucson

Summary

Accomplished Certified Pharmacy Technician with extensive experience at Walgreens, excelling in medication dispensing and customer service. Proven ability to enhance patient adherence through education and problem-solving. Successfully managed inventory, ensuring optimal stock levels. Recognized for attention to detail and efficiency, contributing to an improvement in operational workflow.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walgreens
12.2023 - 07.2025
  • Dispensed medications accurately, ensuring compliance with pharmacy regulations and safety standards.
  • Assisted in inventory management, maintaining optimal stock levels for prescription and over-the-counter medications.
  • Verified prescription information and processed insurance claims to ensure timely patient service.
  • Educated patients on medication use and potential side effects, enhancing adherence to treatment plans.

Designated Hitter

Walgreens
10.2021 - 12.2023

Registering customer purchases, handling returns, keeping the sales floor clean and stocked, and assisting customers in locating products. Helping with prescription fulfillment, entering patient and drug information, and assisting with various tasks in the pharmacy department. Adapting to the needs of the store, which could mean working the front end, assisting in pharmacy, or helping with photo services depending on staffing.

Service Champion

Taco Bell
05.2013 - 10.2016
  • Assisted customers with inquiries and resolved issues efficiently.
  • Provided product information to enhance customer satisfaction and experience.
  • Handled transactions accurately using point-of-sale systems.
  • Collaborated with team members to maintain a positive service environment.

Shift Lead

Walgreens
07.2018 - 10.2021
  • Supervised daily operations, ensuring compliance with company policies and procedures.
  • Trained and mentored team members on customer service best practices and operational efficiency.
  • Managed inventory levels, coordinating restocking efforts to meet customer demand.
  • Resolved customer inquiries and issues promptly, enhancing overall satisfaction levels.

Customer Service Associate

Walgreens
10.2016 - 07.2018
  • Assisted customers with inquiries and resolved issues efficiently.
  • Provided product information to enhance customer satisfaction and experience.
  • Handled transactions accurately using point-of-sale systems.
  • Collaborated with team members to maintain a positive service environment.

Education

GED -

Rincon High School
Tucson, AZ

Skills

  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service
  • Medication dispensing

Certification

AZSBP and PTCB certified

Timeline

Certified Pharmacy Technician

Walgreens
12.2023 - 07.2025

Designated Hitter

Walgreens
10.2021 - 12.2023

Shift Lead

Walgreens
07.2018 - 10.2021

Customer Service Associate

Walgreens
10.2016 - 07.2018

Service Champion

Taco Bell
05.2013 - 10.2016

GED -

Rincon High School
Daniel Zamora