Daniela Juarez Rodriguez
Phoenix
Summary
Results-oriented professional with expertise in inventory management and team collaboration. Proven ability to enhance customer satisfaction and streamline operations while driving efficiency and service quality. Committed to fostering a positive work environment that empowers teams to excel.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
The Black Sheep
Glendale, AZ
01.2025 - Current
- Provided exceptional customer service, resolving any complaints promptly and maintaining a positive reputation.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Streamlined workflow to ensure precise order processing and minimize service delays.
- Coordinated inventory management to maintain adequate stock levels and minimize wastage.
- Implemented daily cleaning and maintenance schedules to ensure equipment reliability.
Shift Supervisor
Starbucks
Phoenix
09.2021 - 02.2025
- Developed onboarding process for new employees, assigning daily tasks to ensure smooth integration and operational continuity.
- Executed store opening and closing procedures while ensuring accurate till balancing.
- Oversaw staff adherence to health codes, ensuring consistent maintenance of high cleanliness standards throughout the facility.
- Coordinated and supervised resource allocation to ensure effective utilization of labor, equipment, and materials.
- Resolved customer complaints and issues, implementing solutions that improved overall satisfaction.
Lead Cashier
Castles and Coasters
Phoenix, AZ
05.2021 - 08.2021
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Ensured balanced cash drawer through meticulous counting and attention to detail.
- Processed both cash and card purchases and returns.
- Provided assistance to customers by addressing inquiries and fulfilling requests to enhance service experience.
Produce Clerk
Target
Phoenix, AZ
09.2020 - 02.2021
- Enhanced customer satisfaction by delivering prompt, knowledgeable assistance in produce department.
- Maintained clean, organized produce section through timely removal of damaged or expired items, sanitation of surfaces, and efficient restocking of shelves.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
Education
High School Diploma -
Maryvale Highschool
Phoenix, AZ05-2021
Skills
- Customer engagement
- Cash handling expertise
- Food safety
- Inventory management
- Inventory tracking
- Effective time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Dependability
- Effective team leadership
- Team player
Certification
- Food Safety Manger - National Registry of Food Safety 01/2024
- Title 4 Law Training - Arizona Business Council 09/28
Languages
English
Spanish
Timeline
Barista
The Black Sheep
01.2025 - Current
Shift Supervisor
Starbucks
09.2021 - 02.2025
Lead Cashier
Castles and Coasters
05.2021 - 08.2021
Produce Clerk
Target
09.2020 - 02.2021
High School Diploma -
Maryvale Highschool