Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Belder

Tucson

Summary

Dynamic Operations Manager with a proven track record at Floor & Decor, excelling in team leadership and problem-solving. Enhanced customer satisfaction and operational efficiency through strategic inventory management and employee engagement. Skilled in training and mentoring, fostering a culture of accountability that led to improved performance outcomes.

Overview

5
5
years of professional experience

Work History

Operations Manager

Floor & Decor
07.2020 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Assisted Human Resources in recruiting qualified candidates for open positions within the store.
  • Provided leadership insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Created weekly schedules for staff members to ensure adequate coverage during peak hours.
  • Analyzed weekly reports to identify areas of improvement in operations, budgeting and staffing levels.
  • Developed and maintained relationships with keyholders, including customers and team members.
  • Supervised, trained and developed team members enhancing their performance and professional growth.
  • Exercised discretion and judgement in managing fast-paced environment adapting to change with sense of urgency

Education

Sahuaro High School
Tucson, AZ

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Onboarding and orientation
  • Warehouse operations
  • P&L management
  • Loss Prevention
  • Department Leadership
  • Task Delegation
  • Training and Mentoring
  • Employee Engagement
  • Visual Merchandising
  • Financial Analysis

Timeline

Operations Manager

Floor & Decor
07.2020 - Current

Sahuaro High School
Danielle Belder