Danielle Johnson
Tucson
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Packaging Support
WYLD
Tucson
03.2023 - 11.2023
- Packaging product inventory in an efficient and effective manner
- Maintain a clean, organized, safe work area for yourself and other employees
- Perform basic visual quality inspections on products
- Maintain high-quality standards during shifts including constant QA/QC of all products being prepped and produced
- Ability to work well with others in high-pressure situations with a sense of urgency
- Effectively communicate information and respond to questions/suggestions from various levels within the company
- Report any product or production equipment that appears damaged, spoiled, broken, unusable, or unsatisfactory in any way to supervisors
- Communicate discrepancies in quantities or quality of product
- Perform other related duties and tasks when requested by supervisors
Packager
O Geez Brands
Tucson
06.2022 - 12.2022
- Learns and performs efficient techniques for packaging edibles
- Cleans production areas to ensure no cross-contamination occurs
- Performs duties in a safe and compliant manner while adhering to all governmental regulations for the cannabis industry
Retail Merchandiser
Acosta LLC / Impact Group
Tucson
11.2020 - 07.2022
- Follow schematics/planograms to ensures that the shelves of a retail store are stocked with products and displays them accordingly for customers.
- Print schematics and products price tags as well as used price gun to enter products when tags aren't available.
Call Center Representative
Afni Riverside
Tucson
11.2019 - 08.2020
- Receive calls at the call center from customers and answer questions, receive complaints, or troubleshoot.
- Troubleshoot both product or service issues with the customer to attempt to find a resolution.
Breakfast Attendant supervisor
Comfort Suites
Tucson
01.2014 - 12.2017
- Ensure the smooth running of breakfast on a day-to-day basis, with effective communication both written and spoken within and between departments.
- Ensure all Hygiene, Health and Safety legislations are followed within the hotel
- Work with the breakfast attendants to deliver efficient and friendly service
- Oversee the cleaning of the kitchen and dining area
- Ensure that inventory and budget costs are kept in line with the business
- Remaining hands on within busy food and beverage operation, overseeing Breakfast
- Ensure that all events are run to agreed standards
- Responsible for ordering, managing inventory, and budgeting
Executive Housekeeper
Comfort Suites
Tucson
01.2011 - 12.2014
- Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing
- Ensuring all rooms are cared for and inspected according to standards
- Protecting equipment and making sure there are no inadequacies
- Deal with reasonable complaints/requests with professionalism and patience
- Check stocking levels of all consumables and replace when appropriate
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices
Education
High school diploma - General Studies
Pcjted - Flowing Wells High School
Tucson, AZ05.2003
Collage - Health Information Technology
Skills
- Heavy lifting
- Typing
- E-commerce
- POS
- Computer skills
- Microsoft Word
- Serving
- Sales
- Retail Sales
- Time management
- Cleaning Experience
- Grocery store
- Hospitality
- Cash Handling
- Conflict management
- Cashiering
- Sales Management
- Pricing
- Inventory Control
- Supervising experience
- Retail sales
- Merchandising
- Order fulfillment
- Store Management Experience
- Planograms
- Cash register
- Guest services
- Customer service
- Communication skills
- Packaging
- Stocking
- Spirits experience
- Schematics
- Retail Management
- Marketing
- Delivery Driver Experience
- Power tools
- OpenTable
- Remodeling
- Organizational skills
- Quality assurance
Certification
- Driver's License, 09/01/16, 09/30/38
- Facility agent card, 06/01/24, 06/30/26
- Health services facility agent card
- Food Handler Certification, 03/01/23, 03/31/25
Timeline
Packaging Support
WYLD
03.2023 - 11.2023
Packager
O Geez Brands
06.2022 - 12.2022
Retail Merchandiser
Acosta LLC / Impact Group
11.2020 - 07.2022
Call Center Representative
Afni Riverside
11.2019 - 08.2020
Breakfast Attendant supervisor
Comfort Suites
01.2014 - 12.2017
Executive Housekeeper
Comfort Suites
01.2011 - 12.2014
High school diploma - General Studies
Pcjted - Flowing Wells High School
Collage - Health Information Technology
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