DANIELLE RODRIGUEZ
Phoenix
Summary
Compassionate Registered Nurse with 1.5 years of acute care nursing experience in a high-acuity cardiac post-intervention unit and over 10 years of healthcare coordination, patient advocacy, referral management, and clinical operations experience. Skilled in interdisciplinary collaboration, discharge planning, patient education, care transitions, resource coordination, and navigating complex healthcare systems. Proven ability to build therapeutic relationships with patients and families while coordinating safe, effective, and patient-centered care. Seeking a Case Manager/Care Coordinator position where clinical expertise and healthcare navigation experience can improve patient outcomes and continuity of care.
Overview
12
12
years of professional experience
Work History
Registered Nurse – Cardiac Post Intervention Unit (6HLT)
St. Joseph’s Hospital and Medical Center
Phoenix, AZ
01.2024 - Current
- Coordinate care for patients recovering from cardiac and vascular procedures while collaborating closely with physicians, case managers, social workers, rehabilitation services, pharmacists, and ancillary departments.
- Assess patient needs, identify barriers to discharge, and communicate concerns to the interdisciplinary team to facilitate safe transitions of care.
- Educate patients and families regarding diagnoses, medications, treatment plans, lifestyle modifications, follow-up care, and available community resources.
- Collaborate with case management teams to support discharge planning, home health referrals, rehabilitation placement, durable medical equipment needs, and continuity of care.
- Advocate for patients by ensuring individualized care plans align with patient goals, medical needs, and available support systems.
- Facilitate communication between providers, patients, families, and support services to improve care coordination and patient outcomes.
- Utilize critical thinking and clinical judgment to identify changes in patient condition and coordinate timely interventions.
- Maintain accurate and comprehensive documentation within the electronic medical record to support care planning and continuity.
Front Desk Coordinator / Scheduler
Center for Dermatology & Plastic Surgery
Paradise Valley, AZ
01.2021 - 01.2022
- Coordinated patient appointments, procedures, referrals, and insurance verification.
- Facilitated communication among physicians, specialists, patients, and support staff to ensure continuity of care.
- Assisted patients with treatment planning and scheduling needs.
Front Desk Coordinator / Back Office Assistant
Stone Creek Medical Associates
Paradise Valley, AZ
01.2021 - 01.2021
- Verified insurance eligibility and coordinated referrals and specialty appointments.
- Assisted patients in understanding care plans and appointment requirements.
- Communicated with referring providers to ensure continuity of care and appropriate follow-up services.
Clinical Manager / Referral Coordinator / Chiropractic Assistant
AZ Pain Doctors
Scottsdale, AZ
01.2014 - 01.2021
- Coordinated patient care across multiple specialties, including primary care, cardiology, surgery centers, imaging facilities, and insurance providers.
- Managed referrals, prior authorizations, and treatment approvals to ensure timely access to healthcare services.
- Educated patients regarding treatment plans, procedural preparation, post-procedure care, and follow-up recommendations.
- Served as a liaison between patients, providers, specialists, and insurance companies to resolve barriers to care.
- Coordinated scheduling for office visits, outpatient procedures, and surgical interventions.
- Assisted patients in navigating complex healthcare systems while advocating for timely and appropriate care.
- Maintained compliance with HIPAA, OSHA, and regulatory standards.
- Supported operational workflows and collaborated with multidisciplinary healthcare teams to enhance patient experiences.
Education
Basic Life Support -
Phoenix, AZ01-2026
Bachelor of Science - Nursing
Arizona State University
Tempe, AZ01-2024
Registered Nurse License - undefined
01-2024
Skills
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
- Documentation and charting
Timeline
Registered Nurse – Cardiac Post Intervention Unit (6HLT)
St. Joseph’s Hospital and Medical Center
01.2024 - Current
Front Desk Coordinator / Scheduler
Center for Dermatology & Plastic Surgery
01.2021 - 01.2022
Front Desk Coordinator / Back Office Assistant
Stone Creek Medical Associates
01.2021 - 01.2021
Clinical Manager / Referral Coordinator / Chiropractic Assistant
AZ Pain Doctors
01.2014 - 01.2021
Bachelor of Science - Nursing
Arizona State University
Registered Nurse License - undefined
Basic Life Support -
PROFESSIONAL RECOGNITION
DAISY Award Honoree (5-Time Recipient), Recognized on five separate occasions through patient, family, and colleague nominations for providing exceptional compassionate care and outstanding patient advocacy. Demonstrated excellence in communication, patient and family support, interdisciplinary collaboration, and commitment to patient-centered care. Consistently recognized for fostering positive patient experiences and delivering high-quality nursing care during complex cardiac hospitalizations and recovery.