Danielle Spinello
Phoenix
Summary
Reliable individual proudly offering 20 years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for guests. Excellent relationship-builder and multitasker always ready to support team needs with determination to maintain high customer satisfaction.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Lead Bartender/Bay Host/Special Events
ROC Ventures (Ski Hill, Umbrella Bar, Luxe Golf)
11.2020 - 03.2023
- Utilized great communication and interpersonal skills when interacting with guest to promote smooth and efficient operations in high volume environment.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed all company policies as well as federal, state and local regulations.
- Trained new employees in proper procedures to achieve employee efficiency for daily business and special events.
- Crafted special drink and cocktail and non-alcoholic menu items for seasonal offerings.
General Manger of Operations
Pat's Cocktail Lounge
07.2016 - 03.2020
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drink/food pairings and customer-focused events.
- Organized all events with specialty drink menus, food, and entertainment.
Lead Bartender
Pat's Cocktail Lounge
02.2003 - 03.2020
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained all new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Served high customer volumes during special events, nights, and weekends.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Special Events Coordinator
Multiple Employers
04.2001 - 03.2020
- Brainstormed and implemented creative event concepts and themes.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Evaluated and selected service providers and vendors according to customer requirements.
- Supervised staff during events and maintained efficient performance.
- Greeted patrons and participants at events to guide guests to locations and answer questions.
- Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds.
- Coordinated schedules and timelines for events.
Education
Associate of Arts - Communications
Los Angeles Valley College
Van Nuys, CAHigh School Diploma -
Blue Valley Northwest High School
Overland Park, KSSkills
- Energetic and Outgoing
- Toast, 2Touch and Square POS
- ABC Regulations
- High-Volume Environments
- Attending Multiple Customers
- Suggestive Selling
- Bar Operations Management
- Team Training
Certification
Arizona Food Handlers Card(Valid-2026)
Arizona 4 Basic Liquor Law Training(Valid-2026)
Timeline
Lead Bartender/Bay Host/Special Events
ROC Ventures (Ski Hill, Umbrella Bar, Luxe Golf)
11.2020 - 03.2023
General Manger of Operations
Pat's Cocktail Lounge
07.2016 - 03.2020
Lead Bartender
Pat's Cocktail Lounge
02.2003 - 03.2020
Special Events Coordinator
Multiple Employers
04.2001 - 03.2020
Associate of Arts - Communications
Los Angeles Valley College
High School Diploma -
Blue Valley Northwest High School
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