Danika Morrow
Casa Grande
Summary
As a Customer Service Representative for Sommers Jewelers, my responsibility was to engage the customer, cover their needs, educate them on our products, and complete the sale.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Sommers Jewelers
Casa Grande
11.2022 - Current
- Assisted customers with jewelry selections and product inquiries.
- Processed sales transactions using point-of-sale systems efficiently.
- Resolved customer complaints promptly to ensure satisfaction.
- Maintained an organized display of merchandise in the store.
- Educated customers on jewelry care and maintenance practices.
- Handled inventory management tasks, including restocking items as needed.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Bachelor of Science - Chemistry
University of Arizona
Tucson, AZ05-2028
High School Diploma -
Casa Grande Union High School
Casa Grande, AZ05-2024
Skills
- Organizational skills
- Teamwork and collaboration
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Data entry
- Problem resolution
- Microsoft office
Accomplishments
- Sold thousands of dollars of jewelry inventory daily
- Vice President of Biotechnology at Casa Grande Union High School
- Lieutenant at Central Arizona Valley Institute of Technology (CAVIT) in Law Enforcement
- Two time Regional Forensics and Law Enforcement Champion with CAVIT
Affiliations
- International Cancer Advocacy Network Fundraiser
- Math tutor
- National Honor Society city wide clean up
- Law Enforcement Coolidge Community Safety Fair
Timeline
Customer Service Representative
Sommers Jewelers
11.2022 - Current
Bachelor of Science - Chemistry
University of Arizona
High School Diploma -
Casa Grande Union High School
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