Summary
Overview
Work History
Education
Skills
Outstanding Assistant Manager
Timeline
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Danny Gonzales Jr

Phoenix

Summary

Dynamic property management professional with a strong ability to customize services that cater to the unique needs of diverse properties. Proven track record of delivering exceptional service and support across all facets of property management, consistently meeting and exceeding both business and residential objectives. Expertise in fostering client relations and optimizing operational efficiency significantly enhances tenant satisfaction, contributing to long-term success and stability within managed properties. Committed to driving results through innovative solutions and a proactive approach to property management challenges.

Overview

2025
2025
years of professional experience

Work History

Community Manager

MG Properties Inc - 2150 Apartments
09.2022 - 11.2024
  • Promoted positive interactions with tenants.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Facilitated tenant paperwork processing and verification.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Handled resident complaints and expedited maintenance requests.
  • Developed and managed budget for community projects, ensuring effective allocation of resources and financial sustainability.
  • Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Oversaw and monitored preventative maintenance and energy management inspections and programs.
  • Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
  • Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.

Community Manager

R.W. Selby & Co. Inc
03.2018 - 08.2022
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Utilized SEO practices to increase visibility of community content.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Facilitated online and offline events to strengthen community bonds.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Negotiated with vendors and service providers for community events.
  • Responded to customer inquiries in a timely manner.
  • Improved NOI through rent growth and expense management.
  • Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
  • Managed all social media platforms, growing the follower base.
  • Collaborated with marketing teams to align community strategies with brand goals.
  • Managed budget for community events and activities, ensuring cost-effectiveness.
  • Prepared detailed budgets and financial reports for properties.
  • Oversaw the recruitment and training of new community team members.
  • Compiled reports on website traffic, conversions, and other metrics.
  • Monitored lease and renewal rental rates with leadership recommendations for change implementation.
  • Managed multiple projects simultaneously, ensuring deadlines are met.

Assistant Community Manager

R.W. Selby & Co.
2015 - 2018
  • Assisted in managing resident communications to enhance community engagement and satisfaction.
  • Coordinated property maintenance requests, ensuring timely resolution and resident follow-up.
  • Supported leasing activities by preparing rental agreements and conducting property tours for prospective tenants.
  • Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.

Leasing Consultant

R.W. Selby & Co
03.2014 - 2015
  • Guided prospective tenants through property tours, highlighting amenities and community features.
  • Managed lease agreements, ensuring compliance with regulations and company policies.
  • Developed and maintained relationships with residents, addressing concerns to enhance tenant satisfaction.
  • Coordinated marketing strategies to attract new residents, utilizing social media and digital platforms.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

Education

High School Diploma -

Rancho Verde High School
06-1993

Skills

  • Daily operations management and Community engagement
  • Tenant and Eviction laws
  • Property inspections & Resident relations
  • Financial budgeting and Reporting
  • Vendor management
  • Problem-solving with Analytical thinking

Outstanding Assistant Manager

Outstanding Assistant Manager of the year of 2018

Timeline

Community Manager

MG Properties Inc - 2150 Apartments
09.2022 - 11.2024

Community Manager

R.W. Selby & Co. Inc
03.2018 - 08.2022

Leasing Consultant

R.W. Selby & Co
03.2014 - 2015

Assistant Community Manager

R.W. Selby & Co.
2015 - 2018

High School Diploma -

Rancho Verde High School

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Danny Gonzales Jr