Danny Sons
Wittmann
Summary
Results-driven Regional Driver Manager with expertise in safety compliance and operations management. Skilled in conflict resolution and team leadership, ensuring timely deliveries and high customer satisfaction.
Overview
28
28
years of professional experience
Work History
Regional Driver Manager
Central Transport, LLC
Phoenix
08.2020 - Current
- Operated regional routes to ensure timely delivery of freight.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Adhered to all transportation regulations and company policies during operations.
- Utilized GPS and navigation tools for efficient route planning and execution.
- Documented daily logs of driving hours, mileage, and fuel usage accurately.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Oversaw compliance with safety regulations and company policies.
- Coordinated communication between drivers and dispatch teams.
- Conducted regular performance reviews for driver accountability.
- Developed training programs for new drivers on best practices.
- Scheduled routes for drivers based on delivery requirements and availability.
- Managed the daily operations of a fleet of drivers and vehicles.
- Adhered to all applicable laws and regulations governing the transportation industry.
- Performed regular audits of driver logs to ensure accuracy and completeness.
- Trained new hires on company policies, procedures and safety protocols.
- Assisted in resolving customer complaints related to deliveries or other issues.
- Audited defect reporting system to keep drivers aware of obligations.
- Conducted exit interviews with departing drivers to identify and implement changes to improve driver retention.
- Communicated with team leaders to manage driver pay, bills, security, and home time.
- Directed investigations to verify and resolve customer or shipper complaints.
- Identified opportunities to reduce cost and improve productivity.
- Handled departmental scheduling to maintain proper staffing for shifts.
Operations Manager
UPS Freight
Phoenix
01.2008 - 07.2020
- Managed daily operations and logistics for freight transportation services.
- Trained new employees on operational procedures and best practices.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Built strong operational teams to meet process and production demands.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
Driver
UPS Freight
Phoenix
03.1998 - 01.2008
- Ensured timely and safe transportation of goods to various locations.
- Conducted routine vehicle inspections and maintained cleanliness standards.
- Documented delivery logs accurately for record-keeping purposes.
- Provided excellent customer service during deliveries and interactions with clients.
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
Education
General Studies
Cactus High School
Glendale, AZ06-1994
Skills
- Vehicle inspection
- Route planning
- Safety compliance
- Driver training
- Log documentation
- Customer service
- Operations management
- Conflict resolution
- Team leadership
- Time management
- Efficient loading and unloading
- Reporting
- Safety procedures
- Record keeping accuracy
- Scheduling
- Managed incidents
- Loading/Unloading Freight
- Safety regulations compliance
- Customer relations
- Problem-solving abilities
Timeline
Regional Driver Manager
Central Transport, LLC
08.2020 - Current
Operations Manager
UPS Freight
01.2008 - 07.2020
Driver
UPS Freight
03.1998 - 01.2008
General Studies
Cactus High School