Danya Lucero
Phoenix
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
6
6
years of professional experience
Work History
Sales Lead Keyholder
Quay
Scottsdale, AZ
04.2024 - Current
- Opened and closed store 6 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Completed store opening and closing procedures.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Enhanced team productivity by providing ongoing coaching, mentoring, and motivation to staff members.
- Managed inventory effectively, ensuring optimal stock levels for high-demand products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Cultivated a positive and supportive work environment, fostering strong teamwork and high morale among staff members.
Full Time Sales Lead
Lush Cosmetics
Scottsdale, AZ
08.2023 - 04.2024
- Overcame objections and closed sales while following company policies and legal requirements.
- Assisted customers with Product or Service selection through carefully curated questions.
- Trained and supported sales force with closing deals.
- Supervised tasks, personnel and clients for Type company with high sales numbers.
- Recruited, hired and trained team of Number salespeople.
- Kept detailed records of daily activities through online customer database.
- Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
Full Time Sales Ambassador
Lush Cosmetics
Scottsdale, AZ
09.2022 - 08.2023
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Excessive product knowledge to best assist customers and match their needs.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
Assistant Intern
Butterfly Pavilion
01.2020 - 04.2020
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
- Performed duties in accordance with standards, policies and guidelines to promote safe working environment.
Assistant Intern
Alpine Glenn Veterinary Clinic
08.2019 - 12.2019
- Helped with administrative support by coordinating files and sorting mail.
- Delivered clerical support by handling range of routine and special requirements.
- Took down messages and provided information to and from customers.
- Helped during medical procedures
- Prepared and sterilized medical equipment and took clear notes on procedures.
Education
High School Diploma -
Cesar Chavez High School
Laveen, AZ05.2022
Skills
- Production Line Work
- Safety Standards
- Strong leadership
- Clear Communication
- Workplace safety
- Customer Relations
- Store Opening and Closing
- Customer Service
- Teamwork and Collaboration
- Image Editing
- Creative Solutions
- Digital Photography
- Image Editing and Retouching
- Customer Inquiries
- Preparing for Events
- Inventory
Timeline
Sales Lead Keyholder
Quay
04.2024 - Current
Full Time Sales Lead
Lush Cosmetics
08.2023 - 04.2024
Full Time Sales Ambassador
Lush Cosmetics
09.2022 - 08.2023
Assistant Intern
Butterfly Pavilion
01.2020 - 04.2020
Assistant Intern
Alpine Glenn Veterinary Clinic
08.2019 - 12.2019
High School Diploma -
Cesar Chavez High School
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