Daphne Vera-Muñoz
Phoenix
Summary
Dedicated professional with experience in patient care and therapeutic support, recognized for driving positive outcomes through tailored treatment plans and compassionate interactions. Expertise in adapting to dynamic environments and fostering collaboration among team members to ensure optimal patient results. Proficient in crisis intervention and patient assessment, emphasizing empathetic communication and reliability. Committed to continuous education and meaningful contributions, showcasing strong teamwork, problem-solving, and time-management skills.
Overview
7
7
years of professional experience
Work History
Behavioral Health Technician
Arizona Youth and Family Services
3707 N 7th St #200, Phoenix, Az. 85014
12.2025 - Current
- Monitored and documented patient progress, ensuring compliance with treatment objectives.
- Implemented individualized care plans to support youth in behavioral health programs.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
Engage Your Equal Immersion Program
Diocese of Phoenix
Phoenix, AZ
02.2025 - Current
- Went on a mission-immersion trip to Nairobi, Kenya, Africa in June 2025.
- The goal was to learn about the universal church in Africa, and how they are establishing programs in regards to young adults and mental health.
- Prepared for the trip through faith-based study and building language skills.
- Strengthened cultural understanding through immersive experiences and regular communication with local residents.
- Monthly post-meetings to talk about how everything learned in Kenya can be brought back to the Diocese of Phoenix.
Ministry
Phoenix, AZ
07.2024 - Current
- Participate in a ministry founded by 3 psychologists that use psychology to show perspective and facts and how it complements the Catholic faith. This organization meets weekly and starts the session with a rosary, followed by a mental health talk. Weekly attendance.
In-Home Babysitter
Phoenix, Arizona
05.2019 - Current
- Supervised children's activities, ensuring safety and engagement during playtime.
- Working with autistic children.
- Supported children's emotional well-being through active listening, empathy, and gentle guidance during difficult situations.
- Collaborated with parents to develop age-appropriate goals for each child''s growth and development.
- Assisted parents with improving their work-life balance by providing reliable and flexible childcare services.
- Fostered a safe, nurturing environment by maintaining a clean and organized living space for the children.
Education
Master of Science - Clinical Mental Health Counseling
University of Mary
Bismarck, ND05-2028
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ06-2025
High School Diploma -
Xavier College Preparatory
Phoenix, Arizona05-2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Active listening
- Documentation skills
- Integrity and honesty
Languages
Spanish
Timeline
Behavioral Health Technician
Arizona Youth and Family Services
12.2025 - Current
Engage Your Equal Immersion Program
Diocese of Phoenix
02.2025 - Current
Ministry
07.2024 - Current
In-Home Babysitter
05.2019 - Current
Bachelor of Arts - Psychology
Arizona State University
High School Diploma -
Xavier College Preparatory
Master of Science - Clinical Mental Health Counseling
University of Mary
Goal Statement
My goal is to further develop my clinical skills in assessment, treatment planning, and therapeutic intervention while providing ethical, empathetic, and culturally responsive care to clients. I aim to strengthen my ability to apply counseling theories in real-world settings, build competence in crisis intervention and case conceptualization, and enhance my professional identity through supervision and feedback. I am committed to continuous growth and using evidence-based practices to support positive client outcomes.