Darla Traylor
Scottsdale
Summary
Over 35 years of healthcare experience with passion and motivation to improve the Provider credentialing and onboarding experience to improve patient care quality and safety through collaboration of operations and utilization of workforce intelligence. To ensure every Provider has the opportunity to work at the highest level of their specialty to serve their patients.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
17
17
years of professional experience
Work History
Team Lead-Credentialing
Indiana University Health
Indianapolis, IN
02.2023 - 03.2026
- Led cross-functional teams to enhance provider credentialing processes to improve patient care need.
- Facilitated communication between departments to streamline processes and enhance collaboration.
- Implemented workflow improvements that increased operational efficiency and reduced bottlenecks.
- Analyzed performance metrics to identify areas for improvement in service quality and patient satisfaction.
- Mentored junior staff, fostering professional development and enhancing team performance.
Manager Provider Credentialing
Franciscan Physician Network & Specialty Physicians of IL
IN & IL
11.2017 - 02.2023
- Develop FPN/SPI Credentialing team across 4 divisions in IN & IL
- Managed team of 9 Credentialing Specialists, streamlining credentialing, privileging, and payor enrollments to enhance provider compliance and operational efficiency.
- Administered Cactus/symplr Credentialing Software for FPN/SPI entity, ensuring effective utilization and support for credentialing processes.
- Managed credentialing requirements for ambulatory providers, ensuring compliance with standards to maintain active status and support quality care.
- A division of Franciscan Alliance – 900+ Employed Providers
Executive Assistant to Senior Vice President Ambulatory Services
Franciscan Alliance – Enterprise
IN & IL
07.2015 - 11.2017
- Coordinate development of new Ambulatory Services division across 4 divisions in IN & IL to include: 12 hospitals, 2 critical care access facilities, ASCs, Clinics and Medical Offices
- Coordinate development of annual Manpower Planning for New Providers by specialty across enterprise with Executive leadership
- Coordinate events & calendar management, to include community events, i.e. Indiana Hospital Association, Indy 500 Festival
Medical Staff Coordinator
Franciscan Alliance – Central
Mooresville & Carmel, IN
03.2014 - 07.2015
- Manage two hospital Medical Staffs separately to include – Medical Executive Committee, Department Section Committees
- Manage Bylaws Committee and oversee all requirements for accreditation regulations and survey preparation for compliance
- Coordinate all Medical Staff Credentialing & Privileging
Manager, Medical Staff Services
Riverview Health
Noblesville, IN
08.2009 - 02.2014
- Manage Credentialing staff for Medical Staff Privileging & Credentialing – 350+ providers
- Manage Medical Executive Committee, Physician Section Committees, Bylaws and Institutional Review Committee
- Coordinate and host Medical Staff Events at prestigious venues
- Executive Assistant to President & CEO – PRN
Education
NAMSS – Certified Professional Medical Services Management -
National Association of Medical Staff Services
Washington DC11-2021
True Colors Certified -
True Colors Training
Columbus, OH01-2008
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Vincennes University
Vincennes, IN01-1982
Skills
- Leadership
- Executive & Physician Liaison
- Excellent communication
- Multitasking
- Active listening
- Complex Problem-solving
- Analytical thinking
- Customer relations
- Multitasking Abilities
- Teamwork and collaboration
Affiliations
- IN Association of Medical Staff Services (INAMSS) 2011 – 2025
- National Association of Medical Staff Services (NAMSS) 2011-2025
Timeline
Team Lead-Credentialing
Indiana University Health
02.2023 - 03.2026
Manager Provider Credentialing
Franciscan Physician Network & Specialty Physicians of IL
11.2017 - 02.2023
Executive Assistant to Senior Vice President Ambulatory Services
Franciscan Alliance – Enterprise
07.2015 - 11.2017
Medical Staff Coordinator
Franciscan Alliance – Central
03.2014 - 07.2015
Manager, Medical Staff Services
Riverview Health
08.2009 - 02.2014
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Vincennes University
NAMSS – Certified Professional Medical Services Management -
National Association of Medical Staff Services
True Colors Certified -
True Colors Training