Darlene Distasio
Tucson
Summary
Results-oriented Pharmacy Operations Manager specializing in inventory control, team leadership, and customer relationship management.
Overview
6
6
years of professional experience
Work History
Pharmacy Operations Manager
Walgreens
Tucson
04.2020 - Current
- Oversaw daily pharmacy operations to ensure compliance with safety regulations.
- Managed inventory levels to optimize medication availability and reduce waste.
- Trained and mentored pharmacy staff on operational procedures and best practices.
- Coordinated workflow to enhance prescription processing efficiency.
- Implemented customer service policies to elevate patient satisfaction.
- Analyzed performance metrics to pinpoint areas for improvement.
- Resolved customer complaints promptly while maintaining professionalism.
- Dispensed medications after reviewing prescriptions from healthcare providers.
Education
General Studies
University of Hawaii
Skills
- Medication management and dispensing
- Inventory control and loss prevention
- Quality assurance and prescription accuracy
- Customer relationship management
- Workflow optimization and efficiency
- Team leadership and staff training
- Problem solving and critical thinking
- Effective communication skills
- Attention to detail in operations
- Customer service excellence
- Pharmacy management and operations
- Prescription verification and immunizations
- Policy enforcement and professional ethics
- Medication ordering and storage
- Direct patient care strategies
Timeline
Pharmacy Operations Manager
Walgreens
04.2020 - Current
General Studies
University of Hawaii