Darlene Zambo
Mesa
Summary
Detail-oriented cashier skilled in POS system operations and accurate cash management. Committed to maintaining high customer satisfaction and training new staff to uphold service excellence.
Overview
48
48
years of professional experience
Work History
Cashier
Walmart
11.2014 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent cash handling practices.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new cashiers on operational procedures and customer service standards.
Senior Administrative Partner
The Book Tree LLC
05.1994 - 11.2014
- Oversaw inventory management, including new product development
- Mentored junior administrative staff, fostering professional development
- Developed and maintained strong relationships with clients to ensure exceptional service and support.
- Processed cash transactions efficiently. Assisted in receiving payments accurately.
Customer Service Representative
Carson's Pirie Scott
03.1978 - 09.1989
- Monitored and directed incoming calls, providing timely assistance and routing to appropriate personnel.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Supported financial record maintenance for accuracy and compliance. Assisted in processing invoices and managing accounts payable. Facilitated communication between departments regarding financial matters.
- Assisted in verifying and reconciling financial records. Supported the team in processing transactions accurately. Facilitated communication between departments to resolve discrepancies.
Education
High School Diploma -
Oak Lawn High School
Oak Lawn, ILSkills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling expertise
- POS system operations
- Staff training
Timeline
Cashier
Walmart
11.2014 - Current
Senior Administrative Partner
The Book Tree LLC
05.1994 - 11.2014
Customer Service Representative
Carson's Pirie Scott
03.1978 - 09.1989
High School Diploma -
Oak Lawn High School