Darnell Jones

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Responded to inquiries from callers seeking information.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

• Promptly corresponded with applicants and coordinated and conducted interviews.
• Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency.
• Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool.
• Managed multiple requisitions simultaneously while maintaining attention to detail and excellent organizational skills.
• Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
• Conducted comprehensive interviews to assess candidate qualifications and cultural fit within the organization.
• Enhanced candidate pool by proactively sourcing qualified applicants through various channels, such as social media, job boards, and networking events.
• Hired employees and initiated new hire paperwork process.
• Negotiated offer terms effectively, resulting in high acceptance rates among selected candidates.

• Assisted clients with troubleshooting technical issues, effectively resolving problems and maintaining positive relationships.
• Saved clients time and resources by recommending suitable hardware and software upgrades.
• Managed life cycle replacement of hardware and software.
• Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.

• Placed orders to restock items before supplies ran out.
• Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
• Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
• Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
• Hired, managed, and trained kitchen staff.

Demonstrated products and specific features at customer locations or special events.

Trained new personnel in key departmental functions and protocol, including product knowledge and consumer interaction.

Responded to telephone and in person requests for information

Immediately addressed concerns with customer accounts to promote quick resolution.

Used a consultive sale approach to understand and meet customer needs

Accounted for all assets and ordered new stock

Trained and mentored over 100 new sale representatives