Summary
Overview
Work History
Education
Skills
References
Timeline
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Daryn Richards

Phoenix

Summary

Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. With also having a strong commitment to teamwork and leadership

Overview

13
13
years of professional experience

Work History

Travel Response Team

Cruise.com
Phoenix
10.2023 - 04.2025
  • Utilize proprietary software to collect data and troubleshoot in a variety of real-world situations, while simultaneously providing detailed and accurate feedback to our engineers.
  • Having the ability to track data deeply, train drivers across various testing tracks, and provide constructive feedback to the team and/or coordinators.
  • Analyze and coach drivers when improvement is needed, and conduct weekly ride-alongs with drivers to ensure quality is met before clearing them to handle the vehicles on their own.
  • Tested engineered vehicles for extended hours in a designated area for data collection, and analyzed reports on the quality of data collected during each shift.
  • Updated and maintained databases with current information.

Remote WRA / Canary

Waymo
Phoenix
10.2019 - 05.2023
  • Analyzed new software and other issues related to troubleshooting system operating problems that determine the cause of system interruptions.
  • GVC meetings with programmers to diagnose hardware and software malfunctions before providing new software for our fleet.
  • Engaging and disengaging the SDC, if needed, routine maintenance, service with data banks, or needed to be recovered for any traffic confusions.
  • Remotely mapped given areas, including public streets, neighborhoods, and highways, in selected cities.

Insurance/Medical Coding and Billing Specialist

McKesson
Scottsdale
12.2018 - 10.2019
  • Initiated corrections on all claims with errors by the designated time.
  • Worked closely with Case Management on a daily basis regarding patient status changes, whether this would include patient type, insurance notification, or insurance coverage.
  • Maintained detailed accounts receivable aging reports on a daily basis to ensure timely payments from patients and insurance companies.

Sr. Mortgage Loan Specialist

Freedom Mortgage
Phoenix
10.2016 - 11.2017
  • Ordered all required verifying documents from borrowers, performing subsequent follow-up in order to process and finalize loans within a 30-day process.
  • Guided borrowers through their disclosure packets prior to the loan to ensure pricing was correct, and negotiated financing needs between the customer.
  • Processed mortgage loan documents such as credit reports, appraisals, title documents.
  • Negotiated terms and conditions of mortgage loans with borrowers.

Real Estate Processor (Contractor)

USAA
Phoenix
03.2016 - 10.2016
  • Contacting title companies to receive title documents to upload to clients files for closing.
  • Reviewed Titles and CBR's
  • Specialist with clients from Freddie Mac and Fannie Mae, FHA, USDA, VA, and Conventional loans.

Pharmaceutical Reviewer

Humana
Tempe
11.2014 - 12.2015
  • Provide drug information and product samples to physicians as well as authorize medications for patients to receive at the local pharmacy.
  • Review faxes and documents sent in by the physician to further complete a prior authorization
  • Worked closely with management team to provide updates on progress of reviews being conducted.

Processor / Underwriter

Wells Fargo
Tempe
06.2012 - 10.2014
  • Worked IPC ( Internet Phone Channel) Application and Regional Bank Applications for California
  • Used Excel spreadsheet to keep track of 80+ loans.
  • Reviewed active foreclosure accounts and gathered fees & cost.
  • Partnered with Private Bankers & Personal Bankers to process applications and closings.
  • Submitted BPO request vial email.
  • Sent AIRL letters, QJS, TUC files, Rush cancellations and Reg B loans to their proper placement...

Education

Some College (No Degree) - Computer Science

Phoenix Community College
Phoenix

Skills

  • Data analysis
  • Software troubleshooting
  • Database management
  • Vehicle testing
  • Project management
  • Quality assurance
  • Customer service

References

References Upon Request

Timeline

Travel Response Team

Cruise.com
10.2023 - 04.2025

Remote WRA / Canary

Waymo
10.2019 - 05.2023

Insurance/Medical Coding and Billing Specialist

McKesson
12.2018 - 10.2019

Sr. Mortgage Loan Specialist

Freedom Mortgage
10.2016 - 11.2017

Real Estate Processor (Contractor)

USAA
03.2016 - 10.2016

Pharmaceutical Reviewer

Humana
11.2014 - 12.2015

Processor / Underwriter

Wells Fargo
06.2012 - 10.2014

Some College (No Degree) - Computer Science

Phoenix Community College

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