Daryn Richards
Waymo
Phoenix
14
years of professional experience
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. With also having a strong commitment to teamwork and leadership
Work History
RAD/ Emergency Response Team
1 Year 1 Month- Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations.
- Responsible for the safe recovery of the self-driving autonomous vehicle which includes but is not limited to parking safely behind the self-driving autonomous vehicle, setting up protection, disengaging the self-driving autonomous vehicle, and driving the vehicle to a safe location.
- Safely recover driverless vehicles and assist passengers in navigating unexpected situations.
- Identify and escalate any potential quality issues per defined process
Travel Response Team
1 Year 6 Months- Utilize proprietary software to collect data and troubleshoot in a variety of real-world situations, while simultaneously providing detailed and accurate feedback to our engineers.
- Having the ability to track data deeply, train drivers across various testing tracks, and provide constructive feedback to the team and/or coordinators.
- Analyze and coach drivers when improvement is needed, and conduct weekly ride-alongs with drivers to ensure quality is met before clearing them to handle the vehicles on their own.
- Tested engineered vehicles for extended hours in a designated area for data collection, and analyzed reports on the quality of data collected during each shift.
- Updated and maintained databases with current information.
Remote WRA / Canary
3 Years 7 Months- Analyzed new software and other issues related to troubleshooting system operating problems that determine the cause of system interruptions.
- GVC meetings with programmers to diagnose hardware and software malfunctions before providing new software for our fleet.
- Engaging and disengaging the SDC, if needed, routine maintenance, service with data banks, or needed to be recovered for any traffic confusions.
- Remotely mapped given areas, including public streets, neighborhoods, and highways, in selected cities.
Insurance/Medical Coding and Billing Specialist
10 Months- Initiated corrections on all claims with errors by the designated time.
- Worked closely with Case Management on a daily basis regarding patient status changes, whether this would include patient type, insurance notification, or insurance coverage.
- Maintained detailed accounts receivable aging reports on a daily basis to ensure timely payments from patients and insurance companies.
Sr. Mortgage Loan Specialist
1 Year 1 Month- Ordered all required verifying documents from borrowers, performing subsequent follow-up in order to process and finalize loans within a 30-day process.
- Guided borrowers through their disclosure packets prior to the loan to ensure pricing was correct, and negotiated financing needs between the customer.
- Processed mortgage loan documents such as credit reports, appraisals, title documents.
- Negotiated terms and conditions of mortgage loans with borrowers.
Real Estate Processor (Contractor)
7 Months- Contacting title companies to receive title documents to upload to clients files for closing.
- Reviewed Titles and CBR's
- Specialist with clients from Freddie Mac and Fannie Mae, FHA, USDA, VA, and Conventional loans.
Pharmaceutical Reviewer
1 Year 1 Month- Provide drug information and product samples to physicians as well as authorize medications for patients to receive at the local pharmacy.
- Review faxes and documents sent in by the physician to further complete a prior authorization
- Worked closely with management team to provide updates on progress of reviews being conducted.
Processor / Underwriter
2 Years 4 Months- Worked IPC ( Internet Phone Channel) Application and Regional Bank Applications for California
- Used Excel spreadsheet to keep track of 80+ loans.
- Reviewed active foreclosure accounts and gathered fees & cost.
- Partnered with Private Bankers & Personal Bankers to process applications and closings.
- Submitted BPO request vial email.
- Sent AIRL letters, QJS, TUC files, Rush cancellations and Reg B loans to their proper placement...
Education
Some College (No Degree) - Computer Science
Skills
Data analysis
Software troubleshooting
Database management
Vehicle testing
Project management
Quality assurance
Customer service
References
References Upon Request
Education and Training
other
Timeline
RAD/ Emergency Response Team
Waymo
06.2025 - CurrentRead More
Travel Response Team
Cruise.com
10.2023 - 04.2025Read More
Remote WRA / Canary
Waymo
10.2019 - 05.2023Read More
Insurance/Medical Coding and Billing Specialist
McKesson
12.2018 - 10.2019Read More
Sr. Mortgage Loan Specialist
Freedom Mortgage
10.2016 - 11.2017Read More
Real Estate Processor (Contractor)
USAA
03.2016 - 10.2016Read More
Pharmaceutical Reviewer
Humana
11.2014 - 12.2015Read More
Processor / Underwriter
Wells Fargo
06.2012 - 10.2014Read More
Phoenix Community College
Some College (No Degree) from Computer Science
Read More