Dynamic professional with a solid background in operations management and team supervision. Skilled in problem solving and decision making, committed to training teams to uphold service quality and compliance standards.
Overview
6
6
years of professional experience
Work History
National Guard
Military
Phoenix
08.2024 - Current
Coordinated with diverse coworkers to achieve objectives and resolve product and service issues.
Enforced military laws and regulations to maintain order and discipline.
Oversaw access control at entry points, ensuring compliance with security protocols.
Partnered with local law enforcement on joint operations and training exercises to enhance community safety.
Restaurant Manager
Raising Canes
Surprise
08.2020 - 08.2024
Managed daily restaurant operations to ensure efficient service and customer satisfaction.
Scheduled employee shifts to align staffing with peak hours, optimizing service delivery.
Implemented training programs that improved team skills and elevated service quality.
Trained and supervised staff on food safety and customer service protocols, ensuring compliance and enhancing customer experiences.