Summary
Work History
Education
Skills
Timeline
Generic

David Conca

Tucson

Summary

Operations and HR manager with 14 years of experience in recruiting and hiring diverse teams. Proven track record in developing talent and assessing employee strengths to enhance performance. Expertise in creating effective training plans that motivate employees to excel. Strong focus on fostering a collaborative and high-performing work environment.

Work History

Facility Administrator

DaVita Dialysis
  • Lead and manage the facility operations, ensuring that all processes are in compliance with company/state policies and procedures
  • Develop and implement strategies to improve operational efficiency and patient care quality
  • Monitor and analyze financial performance of the facility, including budgeting, forecasting, and cost control
  • Oversee staffing needs, recruiting, hiring, training, and evaluating staff members
  • Ensure that all clinical and administrative activities are conducted in accordance with applicable laws and regulations
  • Establish and maintain relationships with external vendors and partners
  • Manage day-to-day operations, including scheduling, payroll, billing, and other administrative tasks
  • Coordinate with medical directors and physicians to ensure optimal patient care
  • Analyze data to identify trends and opportunities for improvement
  • Lead initiatives to increase patient satisfaction and engagement
  • Facilitate communication between departments and personnel
  • Provide leadership and guidance to team members, fostering a positive work environment

Human Resource Supervisor

AMR
Tucson
  • Leadership – oversee HR team of 8-10 employees in multiple locations.
  • Employee Relations – 1st line of contact, building trust and teams.
  • Conduct investigations including interviewing, documentation and course of action.
  • Assist over 500 employees with benefits, records and training consultation.
  • Corporate liaison for Leave of Absence administration.
  • Partner with company leadership to consult on creating budgets and meeting goals.
  • Oversee full-cycle recruiting to include EEO and building diverse teams.
  • Own the onboarding and training process.

Area Manager

Amazon
Tucson
  • Training and development for salaried managers and hourly associates
  • Succession planning and maintaining an organizational growth chart.
  • Onboarding – accountable for providing cultural overview and training
  • Oversee change management for new programs
  • Remote Work: Provided full-life cycle recruiting, to include: screening, qualifying, interviewing and managing candidate relationships for salaried management positions.
  • Employee relations – establish open lines of communications, mediation and problem solving, rated by my associates 4.9 or higher on a 5.0 scale for last 8 months
  • Performance management – including writing and delivering reviews, acknowledging good performance and delivering critical feedback, setting goals with follow up and assigning stretch goals to provide development.

Store Manager

Barnes & Noble
Tucson
  • Employee relations - Raised Employee Morale score from a 33% overall satisfaction rating to 85% in one month. Kept score over 90% going forward.
  • Talent management – Onboarding, provide career path, development and succession planning
  • Talent Acquisition - Managed full cycle recruiting salaried and hourly positions
  • Compensation planning - Administer compensation, benefits, write and deliver performance reviews
  • District diversity trainer
  • Experienced with several HR Management Systems such as, PeopleSoft, Taleo and Learning Management Systems
  • Microsoft Suite experienced

Education

Certificate - Human Resources

Pima Community College
Tucson, AZ
08-2024

Bachelor's degree - Public Relations/Marketing

Shippensburg University
Shippensburg, PA
12-1997

Bachelor’s degree - Human Resource Management

University of Maryland Global Campus

Skills

  • Talent acquisition and business leadership
  • Training management and diversity training
  • Employee relations and performance assessment

Timeline

Facility Administrator

DaVita Dialysis

Human Resource Supervisor

AMR

Area Manager

Amazon

Store Manager

Barnes & Noble

Certificate - Human Resources

Pima Community College

Bachelor's degree - Public Relations/Marketing

Shippensburg University

Bachelor’s degree - Human Resource Management

University of Maryland Global Campus
David Conca