David Eickhoff
Phoenix,AZ
Summary
Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments, while maintaining good customer relationships. Detail-oriented individual with exceptional communication and project management skills. Recognized for taking proactive approach to helping customers while identifying and addressing customers needs and wants.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Meat, Seafood and Deli Customer Service
Fry's Food Stores
11.2024 - Current
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Quality Control Inspector/Trainer
Sexton Pest Control
06.2017 - 06.2024
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Pest Control Technician
SOS Exterminating
05.2006 - 06.2017
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Education
High School Diploma -
La Crosse High School
La Crosse, WI05.1972
Skills
- Quality Control
- Product Inspection
- Interaction with customers
- Maintaining a clean work space
- Product Control Planning
- Training and mentorship
- Equipment Maintenance
- Safety Protocols
- Employee Supervision
Certification
Licensed in weed control, pest control and termite control/treatment
Arizona Department of Agriculture/ Pest Management Division
Since 1996
Timeline
Meat, Seafood and Deli Customer Service
Fry's Food Stores
11.2024 - Current
Quality Control Inspector/Trainer
Sexton Pest Control
06.2017 - 06.2024
Pest Control Technician
SOS Exterminating
05.2006 - 06.2017
High School Diploma -
La Crosse High School
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