David Galaz Tirado
Tempe
Summary
Dedicated Bussines student with focus on quality and teamwork. Ability to handle challenging work, and excellent time management skills. Works well with colleagues, students and community to create diverse, inclusive office and campus. Experienced in data entry and customer service skills.
Overview
5
5
years of professional experience
Work History
Solar Sales Representative (Remote)
Smartpower Solar
Scottsdale
10.2021 - 12.2023
- Attended conferences, trade shows, seminars, webinars related to solar technology and professional Sales techniques.
- Prepared proposals, quotes, contracts and presentations for solar customer review.
- Closed 40+ new contracts in AZ by generating and developing leads 100% remotely from Sonora, Mexico.
Sales Executive
RKS Strategies and Solutions
Hermosillo, Sonora
12.2020 - 09.2021
- Initiated contact with prospects via email campaigns or cold calls in order to generate leads.
- Prepared presentations, proposals and sales contracts for existing and potential accounts.
- Negotiated terms of sales agreements and developed contracts to successfully close sales.
Call Operative Agent
CES, Customer Engagement Services
Hermosillo, Sonora
12.2019 - 11.2020
- Identified customer needs by asking questions and advising on best solutions.
- Maintained and tracked accurate data using CRM and various computer systems.
- Monitored incoming emails from customers seeking support or advice.
Call Operative Agent
Teleperfomance, Customer Service
Hermosillo, Sonora
03.2019 - 11.2019
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
High School Diploma -
Colegio Regis Lasalle
Hermosillo, Sonora, Mexico.06-2018
Associate of Science - Business Administration and Management
Maricopa Community Colleges - Mesa Community College
Mesa, AZSome College (No Degree) - Bachelor International Bussines And Trade
UNISON Universidad De Sonora
Hermosillo, Sonora, Mexico.Skills
- Customer Service
- Data Entry
- Technical Knowledge
- Call Management
- Appointment Scheduling
- CRM Proficiency
- Task Delegation
- Effective Listening
- Lead Generation
- Quality Control
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Solar Sales Representative (Remote)
Smartpower Solar
10.2021 - 12.2023
Sales Executive
RKS Strategies and Solutions
12.2020 - 09.2021
Call Operative Agent
CES, Customer Engagement Services
12.2019 - 11.2020
Call Operative Agent
Teleperfomance, Customer Service
03.2019 - 11.2019
High School Diploma -
Colegio Regis Lasalle
Associate of Science - Business Administration and Management
Maricopa Community Colleges - Mesa Community College
Some College (No Degree) - Bachelor International Bussines And Trade
UNISON Universidad De Sonora
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