Dynamic professional with a proven track record at Aamplify, enhancing brand visibility and significantly increasing sales at Applebee's through expert trend analysis and exceptional customer service. Skilled in project management and Microsoft Excel, adept at driving marketing strategies and improving customer satisfaction. Achieves notable outcomes by leveraging media planning and comprehensive market research.
Work History
Media Intern
Aamplify
05.2024 - 08.2024
Enhanced brand visibility by creating engaging content for social media platforms.
Analyzed media engagement and produced tracking reports.
Developed ads to increase brand awareness and sales.
Supported the development of marketing strategies through comprehensive market research and analysis.
Researched and analyzed industry trends to inform search marketing strategies.
Server
Applebee's Neighborhood Grill & Bar
05.2024 - 08.2024
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Increased sales significantly by upselling higher-end products to customers.
Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.