David Hale
Queen Creek
Summary
Dynamic and versatile professional with expertise across healthcare, legal, automotive, and media industries. Functions as podcast host, conducting insightful interviews and steering discussions that illuminate career insights and industry trends. Recognized for exceptional leadership, strategic acumen, and relationship-building capabilities, consistently delivering high-quality service, ensuring compliance, and excelling in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Customer Liaison
Proxcemics Consulting
08.2023 - Current
- Completed inventory audits of various equipment and sorting various automotive parts such as glass, calibers, interior trim, cooling system, air bags, tires, etc.
- Employed consistent positive attitude towards customers, peers and other personnel.
- Inspected parts and data for 9+ manufacturers, ensuring each project is within quality levels and compliance with company standards and guidelines for every customer product.
- Communicated project status updates to key stakeholders on a regular basis, proactively addressing potential issues.
Podcast Host
Radical Retro Rewind
10.2020 - Current
- Hosted and co-produced a podcast focused on retro television shows, classic films, and vintage toys, delivering engaging, nostalgia-driven content to a dedicated audience.
- Conducted in-depth interviews with actors, directors, and television personalities, guiding conversations to highlight career insights, creative processes, and behind-the-scenes stories.
- Researched guests, episode topics, and historical context to ensure informed, compelling discussions.
- Prepared interview questions, show outlines, and talking points to maintain a professional and engaging flow.
- Built rapport with guests and listeners through strong communication, active listening, and on-air presence.
- Managed episode scheduling, guest coordination, and pre-interview preparation.
- Collaborated on content planning, episode themes, and promotional efforts across social media platforms.
Client Engagement Manager
McCarthy Law
03.2017 - 07.2020
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, and following up with potential and existing clients.
- Delegated tasks to team of 4 attorneys dependent on clients' individual needs for representation.
- Successfully handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Established performance and service goals and held associates accountable for individual performance.
- Engaged in product training, demonstrations, consumer awareness, and branding.
Patient Service Representative
Triwest
09.2016 - 03.2017
- Worked well in team settings, providing support and guidance.
- Proven ability to develop and implement creative solutions to complex problems.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Adaptive and proficient in learning new concepts quickly and efficiently.
Education
SCOTTSDALE COMMUNITY COLLEGE -
SCOTTSDALE COMMUNITY COLLEGE
SUFFOLK COUNTY COMMUNITY COLLEGE -
SUFFOLK COUNTY COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
WILLIAM FLOYD HIGH SCHOOL
Skills
- Customer Communication
- Strategic & Project Planning
- Cross-Cultural Competence
- Problem Solving & Identification
- Active listening
- Data Analysis
- Confidentiality & Compliance (HIPAA)
- Coaching & Team Leadership
- Quality Control & Auditing
- Client relations
Accomplishments
Featured in a local newspaper as the official spokesperson for Brookhaven Hospital’s Nursing Assistant Program, representing the program to the community and highlighting career pathways, training outcomes, and workforce impact.
Timeline
Customer Liaison
Proxcemics Consulting
08.2023 - Current
Podcast Host
Radical Retro Rewind
10.2020 - Current
Client Engagement Manager
McCarthy Law
03.2017 - 07.2020
Patient Service Representative
Triwest
09.2016 - 03.2017
SCOTTSDALE COMMUNITY COLLEGE -
SCOTTSDALE COMMUNITY COLLEGE
SUFFOLK COUNTY COMMUNITY COLLEGE -
SUFFOLK COUNTY COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
WILLIAM FLOYD HIGH SCHOOL