David Hale
Queen Creek
Summary
Proactive professional with diverse expertise in healthcare, legal, automotive, and media sectors. Skilled in conducting interviews and facilitating discussions that reveal industry trends and career insights as a podcast host. Demonstrated leadership and strategic thinking, consistently delivering high-quality service and ensuring compliance in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Podcast Host
Radical Retro Rewind
09.2020 - Current
- Hosted and co-produced a podcast focused on retro television shows, classic films, and vintage toys, delivering engaging, nostalgia-driven content to a dedicated audience.
- Conducted 20 in-depth interviews with actors, directors, and television personalities, guiding conversations to highlight career insights, creative processes, and behind-the-scenes stories.
- Researched guests, episode topics, and historical context to ensure informed, compelling discussions.
- Crafted interview questions, show outlines, and talking points to sustain professionalism and facilitate an engaging flow.
- Built rapport with guests and listeners through strong communication, active listening, and on-air presence.
- Manage weekly episode scheduling, guest coordination, and pre-interview preparation.
- Collaborated on content planning, episode themes, and promotional efforts across social media platforms.
- Developed engaging podcast content on retro themes and pop culture trends.
Customer Liaison
Proxcemics Consulting
07.2023 - 08.2025
- Executed inventory audits on diverse equipment and organized automotive parts including glass, calibers, interior trim, cooling systems, air bags, tires for a electric car manufacturer.
- Acted as both internal and external customer liaison, monitoring and supporting corporate activities through appropriate channels and escalating customer issues.
- Demonstrated consistent positive demeanor towards customers, colleagues, and various personnel.
- Analyzed parts and data across 9 to 12 manufacturers, guaranteeing each project aligns with quality expectations and complies with company standards and guidelines for all customer products.
Client Engagement Manager
McCarthy Law
02.2017 - 06.2020
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, and following up with potential and existing clients.
- Delegated tasks to team of 4 attorneys dependent on clients' individual needs for representation.
- Effectively managed complaints, delivering suitable solutions and alternatives within established timeframes and ensuring follow-up to achieve resolution.
- Defined performance and service objectives and enforced accountability among associates for personal performance.
- Orchestrated comprehensive product training for a team of approximately 6 members and 4 attorneys, improving demonstrations, consumer awareness, and branding.
Patient Service Representative
Triwest
08.2016 - 02.2017
- Delivered support and guidance in collaborative team environments.
- Developed and implemented innovative solutions for complex challenges.
- Completed paperwork efficiently, identifying and resolving discrepancies promptly.
- Managed schedules for multiple medical facilities, prioritizing tasks in fast-paced settings.
- Coordinated operations with 2 cross-functional departments to enhance Veteran patient care.
- Ensured compliance with HIPAA regulations, maintaining confidentiality of patient information.
- Adapted quickly to new concepts and processes, demonstrating proficiency in rapid learning.
Education
Associate of Arts - General Studies
SCOTTSDALE COMMUNITY COLLEGE
SCOTTSDALE, AZAssociate of Arts - General Studies
SUFFOLK COUNTY COMMUNITY COLLEGE
SELDEN, NYSkills
- Effective Customer Communication
- Strategic Planning
- Cross-Cultural Competence
- Problem Identification & Solutions
- Active listening
- Confidentiality & Compliance (HIPAA)
- Coaching & Team Leadership
- Quality Control & Auditing
- Client Relations
- Collaboration and teamwork
- Data Analysis
- Confident public speaking
Accomplishments
Featured in a local newspaper as the official spokesperson for Brookhaven Hospital's Nursing Assistant Program, representing the program to the community and highlighting career pathways, training outcomes, and workforce impact.
Timeline
Customer Liaison
Proxcemics Consulting
07.2023 - 08.2025
Podcast Host
Radical Retro Rewind
09.2020 - Current
Client Engagement Manager
McCarthy Law
02.2017 - 06.2020
Patient Service Representative
Triwest
08.2016 - 02.2017
Associate of Arts - General Studies
SCOTTSDALE COMMUNITY COLLEGE
Associate of Arts - General Studies
SUFFOLK COUNTY COMMUNITY COLLEGE