Summary
Overview
Work History
Education
Skills
Timeline
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David Ortega Vazquez

Phoenix

Summary

Detail-oriented professional with strong administrative, document management, and operational skills. Experienced in data processing, quality assurance, compliance, and workflow optimization. Adept at handling sensitive information, coordinating projects, and ensuring organizational efficiency through structured administrative processes.

Overview

6
6
years of professional experience

Work History

Last Mile Incident Response Specialist (SP)

Amazon
Tempe
04.2024 - 01.2025
  • Managed incident reports, documented findings, and maintained records for compliance purposes.
  • Processed confidential customer and employee information while ensuring data privacy.
  • Coordinated with various teams to resolve disputes and maintain operational flow.
  • Created and maintained detailed reports to track incidents and resolutions.

Disruption Management (DM)

Amazon
Tempe
10.2023 - 11.2023
  • Maintained records of workflow disruptions, ensuring accurate documentation.
  • Reviewed and processed documents to maintain compliance with company policies.
  • Assisted with administrative support for logistics and operational efficiency.

Central Flow Operator

Amazon
Tempe
01.2023 - 09.2023
  • Processed operational data, maintained digital records, and ensured compliance with company policies.
  • Provided recommendations and guidance based on analysis of data trends.
  • Assisted in training and onboarding of new team members, focusing on workflow documentation.
  • Conducted quality assurance tasks to ensure operational accuracy.

Indirect Supply Chain Specialist (iSChOC)

Amazon
Tempe
12.2022 - 01.2023
  • Managed procurement and inventory records, ensuring accurate documentation of transactions.
  • Processed purchase orders and vendor agreements while maintaining compliance with internal policies.
  • Assisted in administrative coordination between suppliers and stakeholders.

Nationwide Licensing Support Processor

InnoSource
Scottsdale
03.2021 - 10.2021
  • Reviewed and processed applications, registrations, and contract documentation.
  • Entered and maintained accurate data in licensing and appointment tracking systems.
  • Updated compliance manuals and procedures based on regulatory requirements.
  • Provided administrative support to ensure smooth licensing operations.

Central Dispatcher

Amazon
Tempe
06.2019 - 11.2019
  • Maintained dispatch records, tracking delivery statuses and resolving logistical issues.
  • Processed and analyzed dispatch data for operational improvements.
  • Coordinated document workflows between drivers, warehouses, and operations teams.

Education

Bachelor of Science - Criminal Justice

Arizona State University
Tempe, AZ
12-2019

Skills

  • Administrative & Document Management
  • Data Entry & Redaction
  • Quality Assurance & Compliance
  • Project Coordination
  • Record-Keeping & Documentation
  • Customer Service & Dispute Resolution
  • Workflow Optimization
  • Team Collaboration & Leadership

Timeline

Last Mile Incident Response Specialist (SP)

Amazon
04.2024 - 01.2025

Disruption Management (DM)

Amazon
10.2023 - 11.2023

Central Flow Operator

Amazon
01.2023 - 09.2023

Indirect Supply Chain Specialist (iSChOC)

Amazon
12.2022 - 01.2023

Nationwide Licensing Support Processor

InnoSource
03.2021 - 10.2021

Central Dispatcher

Amazon
06.2019 - 11.2019

Bachelor of Science - Criminal Justice

Arizona State University

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David Ortega Vazquez