David Otero
Gold Canyon
Summary
Dedicated professional with expertise in complex problem-solving and relationship management. Experienced in monitoring security compliance and implementing safety measures, contributing to a secure and welcoming environment for all visitors.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Security Officer
GardaWorld Security
102 E Magma Heights Dr, Superior, AZ, 85173
09.2024 - Current
- Monitored premises to ensure safety and security compliance.
- Utilized surveillance systems to monitor activities and document incidents effectively.
- Maintained accurate logs of daily activities and irregularities for reporting purposes.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Customer Service Representative
Family Dollar
580 US-60, Superior, AZ, 85173
06.2023 - 09.2024
- Assisted customers in locating products and resolving inquiries effectively.
- Managed cash register operations, ensuring accurate financial transactions.
- Provided support in maintaining store cleanliness and organization standards.
- Collaborated with team members to enhance customer service experience.
- Processed inventory shipments and restocked shelves efficiently.
Education
High School Diploma -
Superior Senior High School
1500 Panther Dr, Superior, AZ, 85173Skills
- Report writing
- Complex Problem-solving
- Relationship building and management
- Conflict de-escalation
- Access control management
- Document management
- Emergency management
- Multitasking
Timeline
Security Officer
GardaWorld Security
09.2024 - Current
Customer Service Representative
Family Dollar
06.2023 - 09.2024
High School Diploma -
Superior Senior High School