David Rawls
Mesa
Summary
Results-driven security expert with a strong sales background pursuing opportunities in a forward-thinking security organization.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Security Supervisor
QXL Security
Phoenix
03.2026 - Current
- Led security personnel during shifts to maintain operational effectiveness.
- Monitored surveillance systems to detect suspicious activities or breaches in security.
- Conducted regular inspections of premises to identify potential security risks.
- Collaborated with law enforcement during incidents to enhance response and resolution.
- Oversaw incident reporting and documentation to ensure compliance and accountability.
- Supervised property entrances and exits and monitored employee safety.
Security Site Supervisor
GardaWorld Security Services
Mesa
03.2022 - 03.2026
- Training security guards on protocols for identifying suspicious activity and responding to emergencies such as fires or bomb threats
- Handling emergency situations such as fires, medical emergencies, or violent incidents by contacting emergency responders such as police or fire departments
- Conducting security inspections of client assets such as buildings, vehicles, or equipment
- Communicated with clients and local law enforcement agencies during incidents of crime on client property.
- Coached and trained security guards on company policies and procedures to enhance job performance and compliance.
- Coordinating security measures with other departments within the company such as human resources or information technology to ensure that they are compatible with existing security protocols
- Coordinating security measures with external parties such as contractors, security companies, and government agencies
- Conducted regular patrol rounds of client facilities to verify adherence to security and safety measures.
- Monitoring security systems such as cameras or alarm systems to ensure they are working properly
Operation & Sales Manager
All Pro Security
Mesa
01.2022 - 03.2022
- Developed and enforced security protocols, policies, and procedures to safeguard lives and property
- Prepared and controlled budget for security operations, ensuring delivery of high-quality security services
- Oversee the planning and coordination of security operations during high-risk events.
- Oversee the coordination of staff during an emergency situation
- Implement safety and health policies and procedures to protect employees against workplace hazards
- Implement safety and health policies and procedures to protect employees against workplace hazardss
- Procured security tools and equipment to support operational needs.
- Liaise with public law enforcement agencies and fire departments
- Oversee the installation of safety alarms within and around building premises
- Set up key controls on company equipment and facility to limit access to restricted property
- Liaise with public law enforcement agencies and fire departmentss
- Prepared and presented incident reports with recommendations to minimize recurrence
Account Manager
Anderson Security Agency LTD
Tempe
11.2017 - 12.2021
- Addressed client requests promptly, providing necessary information and coordinating with relevant teams to enhance client satisfaction.
- Ensured quality of service and contract compliance through regular inspections of security personnel assigned to client site.
- Managed non-billable overtime by tracking hours and adjusting staff schedules to minimize excess costs.
- Oversaw all aspects of security function on-site, including staffing, scheduling, and training of Anderson Security Agency LTD. Site Supervisors assigned to client site.
- Met contract-required training and screening elements for security personnel.
- Executed operations functions including payroll processing, incident report maintenance, uniform distribution, and preparation of security surveys and post orders.
- Make recommendations for positive and negative personnel actions for those under his/her direct supervision
- Create and maintain complex spreadsheets, databases, communications, and presentations
Commercial Fleet Sales Manager
East Valley Nissan
Mesa
01.2016 - 01.2017
- Executed cold calling and networking strategies to build and sustain a robust pipeline of prospects aligned with sales goals.
- Prospecting for new clients.
- Cultivated strong relationships with existing clients to enhance loyalty and repeat business.
- Expert in Nissan product knowledge and being able to relay that to the customers to show them how the vehicle fits their needs.
- Tailored vehicle features based on customer specifications to ensure optimal satisfaction and meet individual needs.
- Putting together all paperwork from start to finish to get car deals funded by lenders.
- Strong communication skills with an emphasis on being able to multitask.
Internet Sales Manager
AutoNation Nissan Tempe
Tempe
01.2014 - 01.2016
- Arranging appointments via internet leads.
- Conducted cold calls to identify and engage potential sales leads, expanding customer base.
- Sold new and used cars along with finance and related products, enhancing customer choices.
- Negotiating the terms of a sales agreement and closing sales.
- Demonstrating vehicles to customers including taking them for test drives.
- Delivered vehicles to customers, ensuring a smooth transition and positive purchase experience.
Merchandiser
PepsiCo
Phoenix
01.2013 - 01.2014
- Oversaw sales and merchandising of PepsiCo products in high-volume, fast-paced stores to maximize product visibility and consumer engagement.
- Collaborated with managers daily to align on goals and drive incremental sales through strategic display placements and product promotions.
- Coordinated daily tasks and responsibilities autonomously to maintain operational efficiency and support merchandising objectives.
Instructor
Institute for Drivers Safety
Tempe
01.2012 - 01.2013
- Delivered comprehensive driver education courses to diverse groups of students.
- Instructed beginning drivers on rules of the road and vehicle operation, fostering safe driving habits. Instruct, critique, and correct so that the student becomes a safe driver.
- Assessed student progress through practical driving evaluations and written tests.
- Developed instructional materials to enhance learner engagement and understanding.
- Met with parents to discuss student progress and areas for improvement before road test for driver's license.
Account Executive
Signal 88 Security
Phoenix
01.2012 - 01.2012
- Conducted client meetings to upsell services and assess satisfaction; developed corrective action plan for subpar services and monitored compliance on site.
- Developed marketing strategies to increase business growth through targeted cold calling and networking. Once a contract was sold, responsible responsible for creating the post orders for the site and providing the initial training on site for the officer.
- Implemented and managed Customer Service Management database to streamline client interactions; provided IT and network support, including creating profiles in software system and implementing Virtual Office for file access.
Sales Manager
VirTra Systems Inc
Tempe
01.2010 - 01.2011
- Developed and executed marketing and sales strategies, including cold calling, warm leads, call-in orders, email blasts, and advertising, resulting in business growth.
- Scheduled and conducted product demonstrations across Southeast United States, promoting product line and closing sales effectively.
- Attended trade shows across the United States and internationally to promote Virtual's line of simulators.
- Processed client orders in database, coordinated delivery and setup with operations, followed up to ensure client satisfaction, and managed invoicing for collections.
Account Executive
Professional Event Management
Phoenix
01.2009 - 01.2010
- Increased business through targeted marketing and sales strategies, including cold calling, warm leads, call-in orders, email blasts, and advertising.
- Processed client orders in database, coordinated delivery and setup with operations, followed up with clients to ensure satisfaction, and managed invoicing for timely collection.
- Coordinated all aspects of client events, including planning and securing permits from city governments to ensure smooth execution.
Area Vice President, Mobile Operations
Securitas Security Services
Phoenix
05.2007 - 05.2009
- Ensured profitable operations with full P&L accountability in the area.
- Analyzed operational and financial indicators to continuously improve branch performance.
- Directed sales staff on business development priorities and key sales actions to drive revenue growth.
- Coached and developed branch managers, ensuring branches were staffed with qualified individuals through effective training.
- Worked with branch managers to ensure that accounts receivable goals and expectations are met.
- Evaluated service quality, implementing corrective actions to enhance client satisfaction.
- Ensure the delivery of high quality customer service through regular contact with clients
- Addressed various legal and financial matters to ensure compliance.
Traveling Branch Manager, Mobile Operations
Securitas Security Services
05.2006 - 05.2007
- Traveled to Minnesota, Nebraska, and Arizona as interim branch manager, terminating underperforming branch managers and hiring new leadership to enhance branch operations.
- Managed daily operations of security services at multiple client sites.
- Supervised and trained security personnel to ensure compliance with protocols.
- Developed security plans tailored to client needs and risk assessments.
Branch Manager, Mobile Operations
Securitas Security Services
Kansas City
03.2005 - 05.2006
- Directly supervise a professional security operation. Responsible for the day to day operations of the branch to include scheduling to cover the needs of the client, payroll, billing, and collections
- Implemented sales and marketing strategies, including inbound and outbound calls, cold calling, direct marketing, and mailing campaigns, to expand client base.
- Designed training program for new officers and ongoing education for established officers to enhance team skills and knowledge.
- Created and updated post orders for each client to ensure operational consistency and compliance.
Security Director
T-Mobile Account
Lenexa
09.2004 - 03.2005
- Directly supervised a professional security team of full and part-time officers tasked with the protection of employees and company assets at the T-Mobile call center in Lenexa, KS.
- Developed and maintained post orders for T-Mobile call center, ensuring compliance with state laws and city ordinances, and facilitating daily briefings with client to address issues and concerns.
- Coordinated payroll, scheduling, training, badge control, and access control while responding to medical emergencies, ensuring efficient security operations.
Security Officer
Sprint Account
02.2004 - 09.2004
- Contributed to professional security team ensuring safety of employees and protection of company assets at Sprint World Headquarters.
- Maintained safe work environment across campus of 20 buildings and 15 parking garages on 356 acres by securing doors, investigating employee complaints, and responding to fire alarms and medical emergencies.
- Monitored access points to ensure security and safety of premises.
- Conducted regular patrols to deter unauthorized activities and maintain order.
- Responded promptly to security incidents and emergencies on-site.
Education
Some College (No Degree) - Judicial Studies
Rio Salado Community College
Tempe, AZ01-2018
Pre-Veterinary Medicine
Kansas City Kansas Community College
Kansas City, KS01-1994
Some College (No Degree) - Pre-Veterinary Medicine
Jones County Junior College
Ellisville, MS01-1993
Skills
- Security expertise
- Incident response management
- Emergency response planning
- Threat assessment
- Contract systems
- Security monitoring systems
- Regulatory compliance
- Budgeting
- Management
- Organizational management
- Team supervision
- Team leadership
- Team development
- Communication skills
- Client relationship management
- Client management
- Business Development
- Client acquisition strategies
- Sales
- Client meetings
- Research
- Territory management
- Inventory management
- Team supervision
- CRM Software
- Windows
- Microsoft Office
- Microsoft Powerpoint
- Computer literacy
- Analytical skills
- Multitasking
- Time management
- Schedule management
- Emergency procedures
- Conflict resolution
- Leadership
- Military
- Security service promotional leadership
- Security monitoring systems
- Computer literacy
- Microsoft Office
- Forecasting
- Conflict resolution
Certification
- First Aid Certification
- CPR Certification
- AED Certification
- Driver's License
- Guard Card
Military Service
E-4 | United States Army
Timeline
Security Supervisor
QXL Security
03.2026 - Current
Security Site Supervisor
GardaWorld Security Services
03.2022 - 03.2026
Operation & Sales Manager
All Pro Security
01.2022 - 03.2022
Account Manager
Anderson Security Agency LTD
11.2017 - 12.2021
Commercial Fleet Sales Manager
East Valley Nissan
01.2016 - 01.2017
Internet Sales Manager
AutoNation Nissan Tempe
01.2014 - 01.2016
Merchandiser
PepsiCo
01.2013 - 01.2014
Instructor
Institute for Drivers Safety
01.2012 - 01.2013
Account Executive
Signal 88 Security
01.2012 - 01.2012
Sales Manager
VirTra Systems Inc
01.2010 - 01.2011
Account Executive
Professional Event Management
01.2009 - 01.2010
Area Vice President, Mobile Operations
Securitas Security Services
05.2007 - 05.2009
Traveling Branch Manager, Mobile Operations
Securitas Security Services
05.2006 - 05.2007
Branch Manager, Mobile Operations
Securitas Security Services
03.2005 - 05.2006
Security Director
T-Mobile Account
09.2004 - 03.2005
Security Officer
Sprint Account
02.2004 - 09.2004
Some College (No Degree) - Judicial Studies
Rio Salado Community College
Pre-Veterinary Medicine
Kansas City Kansas Community College
Some College (No Degree) - Pre-Veterinary Medicine
Jones County Junior College