Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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David Romero

Apache Junction

Summary

Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.

Overview

23
23
years of professional experience

Work History

Agency Director

Globe Life
07.2020 - Current
  • Led a team of professionals to achieve high levels of productivity and client satisfaction.
  • Optimized resource allocation by regularly analyzing workload distribution across different departments or teams within the organization.
  • Provided timely reports on agency progress to board members or other governance bodies, facilitating informed decision-making processes at higher levels.
  • Coordinated training programs for staff members, enhancing their skills and capabilities in line with industry standards.
  • Oversaw daily operations, maintaining a smooth workflow and meeting organizational objectives consistently.

Restaurant Manager

Village Inn
07.2017 - 06.2020
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.

General Manager

Midwestern Meats
10.2002 - 07.2017
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Company had several departments ie: restaurant/bakery/meat department/wholesale meat department. I personally oversaw a staff of 70+ employees.
  • Helped open over 17 restaurants throughout the valley through our wholesale department. This included kitchen layout, staffing, training, menu design, and protocols

Education

General Studies

Hamilton High School
Chandler, AZ

Skills

  • Customer relations
  • Administering budgets
  • Team management
  • Operational planning
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Point of sale (POS) system operation
  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player

Accomplishments

  • Supervised team of 70 staff members.
  • Spearheaded a company from 1 million to 3 million annually.

Timeline

Agency Director

Globe Life
07.2020 - Current

Restaurant Manager

Village Inn
07.2017 - 06.2020

General Manager

Midwestern Meats
10.2002 - 07.2017

General Studies

Hamilton High School

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David Romero