Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

David Sainz

Gilbert

Summary

Accomplished professional with a proven track record in law enforcement and customer service, notably with the Town of Gilbert and Costco. Excelled in relationship building and effective communication, enhancing community trust and customer loyalty. Demonstrated integrity and time management skills, significantly improving operational efficiency and public safety.

Overview

12
12
years of professional experience

Work History

Police Officer

Town of Gilbert
08.2022 - 01.2025
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.

Sales Representative

National Academy of Sports Medicine
12.2016 - 08.2022
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Customer Service Representative

Costco
10.2012 - 12.2016
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved member complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated members efficiently, finding satisfactory resolutions for both member and the company alike.
  • Responded to member requests for products, services, and company information.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from members.

Education

No Degree - Criminal Justice

Grand Canyon University
Phoenix, AZ

High School Diploma -

Buena High School
Sierra Vista, AZ
05-2011

Skills

  • Report writing
  • Integrity and honesty
  • Relationship building and management
  • Time management
  • Customer service

Languages

Spanish
Native or Bilingual

Timeline

Police Officer

Town of Gilbert
08.2022 - 01.2025

Sales Representative

National Academy of Sports Medicine
12.2016 - 08.2022

Customer Service Representative

Costco
10.2012 - 12.2016

No Degree - Criminal Justice

Grand Canyon University

High School Diploma -

Buena High School
David Sainz