Summary
Overview
Work History
Education
Skills
Timeline
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David Smith

Phoenix

Summary

Dynamic Team Lead at Recovery Innovations with a proven track record in coaching and mentoring, enhancing customer satisfaction through performance improvement. Expert in operations management, fostering teamwork, and streamlining workflows to achieve business goals. Committed to excellence and detail-oriented, driving high-quality standards in project completion.

Overview

16
16
years of professional experience

Work History

Team Lead

Recovery Innovations
12.2009 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

No Degree - Computers

Central New Mexico Community College
Albuquerque, NM
01-1992

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring

Timeline

Team Lead

Recovery Innovations
12.2009 - Current

No Degree - Computers

Central New Mexico Community College

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