David Wade
San Tan Valley
Summary
Offering strong foundation in technical skills and willingness to learn and grow in appliance repair. Brings ability to quickly grasp new concepts and techniques, with basic understanding of electrical and mechanical systems. Ready to use and develop troubleshooting and problem-solving skills in [Desired Position] role.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Appliance Repair
Tiger Mechanical
Gilbert, AZ
02.2024 - 02.2026
- Improved customer satisfaction by providing timely and efficient appliance repair services.
- Demonstrated adaptability by staying current with industry trends and emerging technologies relevant to the field of appliance repair work.
- Stayed current with industry trends, continuously learning about new tools, technologies, and best practices for appliance repair services.
- Participated in ongoing professional development to stay current on industry trends and best practices for appliance repair.
- Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
Appliance Repair Technician
Electrolux
San Tan Valley, AZ
02.2019 - 01.2024
- Diagnosed and repaired various household appliances, ensuring optimal functionality and customer satisfaction.
- Executed troubleshooting procedures for electrical, mechanical and Sealed system issues to minimize downtime.
- Mentored junior technicians on repair techniques and best practices for safety compliance.
Appliance and Television Repair
LG Electronics Inc
San Tan Valley, AZ
07.2018 - 02.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
DoD Contractor Military Appliances Repair
Avalon Contracting
Tacoma, WA
08.2016 - 06.2018
- responsible for multiple Base Support diagnosing and field repair of Appliances involving multiple Brands.
- Developed partnership with Sr. Military Leadership and end users in tracking time of repairs. This included a total units for JBLM of 17000 units alone.
- Also responsible for Navy installations of Whidbey Island, Everette, Banger and Bremerton, Wa.
National Technical Support Manager
Best Buy Inc
Kent, WA
08.2002 - 02.2016
- Led technical support teams to enhance customer satisfaction and service efficiency.
- Supporting Retail Partners resolving consumer concerns and issues
- In Home Appliance Team Lead.
- Developing positive employee experience within the team to help create better productivity and engagement for the business
Senior Field Service Technician
Whirlpool
Phoenix, AZ
08.1990 - 01.2002
- Diagnosed and repaired complex appliance issues, ensuring optimal functionality for residential customers.
- Trained junior technicians on equipment maintenance and troubleshooting techniques, enhancing team competency.
Field Repair Technician
GE/RCA
Torrance, CA
04.1982 - 11.1988
- Diagnosed and repaired electronic and mechanical systems to ensure optimal functionality.
- Collaborated with engineering teams to demonstrate and implement process improvements for flushing and evacuating contaminated systems. Increasing productivity in sealed system completes from 2-7 per day
Skills
- Appliance repair
Certification
Top Gun Awards 4 yeas consecutive- Ge/RCA
General Electric $1,000,000.00 Service Contract Award Recipient
Brad Anderson Legancy Award Recipient BBY
Best Buy Tag Volunteer Award Recipient
4Year Consecutive - Highest First call completes and Customer Satisfaction-Whirlpool
NASTeC Certified- National Universal Certification
Factory Certified on Most Major Appliance Brands
Timeline
Appliance Repair
Tiger Mechanical
02.2024 - 02.2026
Appliance Repair Technician
Electrolux
02.2019 - 01.2024
Appliance and Television Repair
LG Electronics Inc
07.2018 - 02.2019
DoD Contractor Military Appliances Repair
Avalon Contracting
08.2016 - 06.2018
National Technical Support Manager
Best Buy Inc
08.2002 - 02.2016
Senior Field Service Technician
Whirlpool
08.1990 - 01.2002
Field Repair Technician
GE/RCA
04.1982 - 11.1988