Heather Davis
Sahuarita
Summary
Seasoned Operations Manager and talented leader with 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
8
8
years of professional experience
Work History
Operations Manager
Pacific Dental Services
09.2020 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Implement a financially stable business with increased year over year growth.
- Enhanced customer satisfaction by establishing clear communication and addressing concerns promptly.
- Developed strong relationships with my team, resulting in better daily production and improved daily work environment.
- Implemented process improvements, resulting in increased productivity and reduced operational costs.
- Increased profit by streamlining operations.
- Cultivated and strengthened lasting team member relationships using strong issue resolution and dynamic communication skills.
Assistant Manager
Pacific Dental Services
03.2019 - 09.2020
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Facilitated smooth transitions during periods of change by providing guidance and support to staff members affected by organizational restructuring or policy updates.
- Boosted team morale by recognizing outstanding achievements through awards within our practice.
Specialty Healthcare Coordinator
Pacific Dental Services
07.2018 - 03.2019
Healthcare Coordinator
Pacific Dental Services
03.2016 - 07.2018
Receptionist
Pacific Dental Services
11.2015 - 03.2016
Education
High School Diploma -
Sultana High School
Hesperia, CASkills
- High-Pressure Environments
- Staff Management
- Office Growth
- Workflow Planning
- Multi-Office Operations Management
- Budgeting and Cost Control
- Superb Time Management Skills
- Goal Attainment
Accomplishments
XP Award Winner
- 2020 - SAZ Region
OM Champions Club
- 2021
- 2022
- 2023
Timeline
Operations Manager
Pacific Dental Services
09.2020 - Current
Assistant Manager
Pacific Dental Services
03.2019 - 09.2020
Specialty Healthcare Coordinator
Pacific Dental Services
07.2018 - 03.2019
Healthcare Coordinator
Pacific Dental Services
03.2016 - 07.2018
Receptionist
Pacific Dental Services
11.2015 - 03.2016
High School Diploma -
Sultana High School
Similar Profiles
HOLLY PETEKHOLLY PETEK
Registered Dental Hygienist at Ruby Canyon Dental, Pacific Dental ServicesRegistered Dental Hygienist at Ruby Canyon Dental, Pacific Dental Services
Paris BatesParis Bates
Dental Assistant at Pacific Dental ServicesDental Assistant at Pacific Dental Services
Janice GarciaJanice Garcia
Healthcare Coordinator at Pacific Dental ServicesHealthcare Coordinator at Pacific Dental Services