Davon Garrett
Phoenix
Summary
Developed key organizational and management skills in fast-paced, detail-focused environment, looking to transition into new field. Skilled in quality control and process improvement, with proven ability to oversee complex tasks. Aiming to leverage these transferrable skills to achieve excellence in new role.
Overview
4
4
years of professional experience
Work History
Detail Manager
Jacksons Car Wash
02.2022 - Current
- Supervised daily operations, ensuring high-quality detailing and customer satisfaction.
- Trained and mentored new team members on detailing techniques and safety protocols.
- Streamlined workflow processes, enhancing efficiency in vehicle turnaround times.
- Conducted regular quality inspections to uphold service standards and address issues promptly.
- Collaborated with management to refine service offerings based on customer feedback and market trends.
- Led team meetings to discuss performance metrics, setting goals for continuous improvement initiatives.
- Trained detail team to deliver best possible service to customers with quality work.
- Maintained documentation for areas such as orders, activities, schedules and employee performance.
- Tracked income, labor and expenses via spreadsheets and generated weekly reports.
- Resolved customer complaints promptly and professionally, retaining business relationships while upholding company reputation.
Education
High School Diploma -
Florence High School
Florence, AZ05-2020
Skills
- Training and mentoring
- Shop management
- Inventory control
- Teamwork
- Problem-solving
- Customer service/ Active listening
- Teamwork and collaboration
- Attention to detail
- Time management
- Multitasking Abilities
- Computer skills
- Team leadership
Timeline
Detail Manager
Jacksons Car Wash
02.2022 - Current
High School Diploma -
Florence High School