Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dawan Lord

Tucson

Summary

Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need. Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement. Reliable personal care professional bringing several years of experience in personal care assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life.

Talented retail team member skilled in monitoring security to prevent theft of items, tag switching and removal of security devices. Collects, organizes, and restocks unwanted items. Good understanding of sales. Watchful Campus Security Assistant with many years of experience providing hands-on security in range of environments. Professional and fair with even-tempered demeanor. Knowledgeable of safety protocols and incident investigation procedures. Accomplished in responding to emergency situations and calls.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Security Site Supervisor

Transpacific
Tucson
01.2019 - 10.2025
  • Resolved conflicts between staff members in a timely manner while adhering to company policy.
  • Produced regular reports outlining security activities and incidents.
  • Investigated security alarms, altercations and suspicious activity.
  • Collaborated with law enforcement to resolve escalated situations.
  • Ensured all security equipment was maintained and fully operational.
  • Provided training for new security personnel on safety protocols and emergency response plans.
  • Mentored employees in handling issues with customers, tenants and other individuals.
  • Supervised and authorized entry of employees, visitors or authorized persons.
  • Conducted security assessments and identified areas of vulnerability.
  • Provided security team leadership and contributed to on-call duties.
  • Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
  • Coordinated with law enforcement and emergency responders during security incidents.
  • Provided guidance and support to team members in order to maintain morale.
  • Administered first aid and emergency support as needed during incidents.
  • Evaluated performance of security staff and provided constructive feedback.
  • Facilitated communication between security team and other departments for a cohesive environment.
  • Maintained positive environment dedicated to teamwork and performance.
  • Secured premises and personnel by patrolling property and monitoring surveillance cameras.

Caregiver

Hopegateway
Tucson
01.2025 - 03.2025
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Assisted with meal planning to meet nutritional plans.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Provided emotional support to clients during difficult times.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Helped clients get in and out of beds and wheelchairs.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Monitored health and well-being of clients and reported significant health changes.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Improved patient outlook and daily living through compassionate care.
  • Maintained detailed records of services performed on clients.
  • Educated families about available resources for home health care services in the local community.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Followed care plan and directions to administer medications.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Consulted with client care team to continually update care plans.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supported bathing, dressing and personal care needs.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Recorded client status progress and challenges in logbooks and reports.
  • Coordinated transportation services for clients when necessary.
  • Built strong and trusting rapport with clients and loved ones.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Followed safe lifting and transferring techniques to transport residents.
  • Contributed to case reviews of client status and progress.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Accompanied clients to social events such as movies or plays.
  • Laundered clothing and bedding to prevent infection.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Instructed family members on how to provide bedside care.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Assisted clients with maintaining good personal hygiene.
  • Drove clients to doctors' appointments and social outings.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked effectively in team environments to make the workplace more productive.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Maintained updated knowledge through continuing education and advanced training.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Updated and maintained databases with current information.
  • Completed routine maintenance and repair.
  • Recognized by management for providing exceptional customer service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Operated a variety of machinery and tools safely and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Operated equipment and machinery according to safety guidelines.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Conducted testing of software and systems to ensure quality and reliability.

Janitorial Lead

San Xavier
Tucson
11.2023 - 02.2025
  • Monitored compliance with OSHA safety regulations related to sanitation practices and hazardous materials disposal procedures.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Swept and damp-mopped private stairways and hallways.
  • Explained goals and expectations required of trainees.
  • Managed the disposal of trash from buildings according to established guidelines and local laws.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Resolved conflicts among team members in a timely manner.
  • Collaborated with multiple departments to maximize workflow and efficiency.

Education

High School Diploma -

Franklin High School
Tallahassee, FL
05-2014

Skills

  • Conflict resolution
  • Security assessments
  • Emergency response
  • Report writing
  • Equipment maintenance
  • Customer service

  • Medication administration
  • Personal care assistance
  • Health monitoring
  • Nutritional planning
  • Record keeping
  • Emotional support
  • Team collaboration
  • Mobility assistance
  • First aid and safety
  • Incapacitation care
  • Heavy lifting
  • Disability support
  • Nutrition
  • Behavior redirection
  • At-home care instruction
  • Reliability and punctuality

Certification

  • Fingerprint Clearance card (6y)
  • First Aid & CPR
  • artal 9
  • provetion and suport

Timeline

Caregiver

Hopegateway
01.2025 - 03.2025

Janitorial Lead

San Xavier
11.2023 - 02.2025

Security Site Supervisor

Transpacific
01.2019 - 10.2025

High School Diploma -

Franklin High School

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Dawan Lord