Dawn Halstead
Peoria
Summary
- Proficient in FHA, VA, Conv and USDA mortgage programs
- Outstanding ability to work well with others and help others in any way possible
- Exceptional problem solver who responds to customers with timely solutions
- I am a strong person who is always up to a challenge and the more work the better
Overview
29
29
years of professional experience
Work History
Initial Disclosure Specialist/Loan Processor
Morgan Stanley, Wealth Management
05.2022 - 03.2023
- Expedited client onboarding by swiftly preparing and delivering required disclosure documents.
- Enhanced compliance by diligently reviewing and verifying disclosure documents for accuracy.
- Prepared loan estimate with new loan application and sent initial disclosures.
- Set up loan file with accurate fees according to selected loan program and other loan parameters.
- Managed company disclosure timelines to maintain delivery standards and timetables.
Mortgage Loan Processor III
loanDepot
03.2020 - 02.2022
- Reach out to my borrowers to let them know their loan has been conditionally approved and go over items with them to make sure they are clear on what is needed
- Regarded as one of the company's most productive loan processors, handling an average of 45-80 files monthly for a large home builder
- Review and verify borrowers' income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submittal
- Keep up with compliance and company policies
- Provide support to loan officers and underwriter teams by ensuring timely, judicious and accurate processing of mortgages - I try to resubmit a file back to underwriting only once or twice if possible
- Strive to receive all 10's (highest level) on all my customer surveys at closing
Team Lead
Eagle Home Mortgage, LLC
03.2018 - 12.2018
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Processor
Paramount Equity Mortgage
09.2017 - 02.2018
- Worked with loan officers, gathered documents from borrowers and prepared files for closing
Sr. Loan Processor
Universal American Mortgage
03.2013 - 08.2017
- Reach out to my borrowers to let them know their loan has been conditionally approved and go over items with them to make sure they are clear on what is needed
- Regarded as one of the company's most productive loan processors, handling an average of 45-80 files monthly for a large home builder
- Review and verify borrowers' income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submittal
- Keep up with compliance and company policies
- Provide support to loan officers and underwriter teams by ensuring timely, judicious and accurate processing of mortgages - I try to resubmit a file back to underwriting only once or twice if possible
- Strive to receive all 10's (highest level) on all my customer surveys at closing
Processor
Nova Home Loans
02.2012 - 03.2013
- Worked with customers to obtain documents and go over any questions they may have
- Analyze and review documentation before submitting to underwriter to try to get all questions or documentation that they may request ahead of time
- Compile and submit all completed documents and ensure loans are purchased in a timely manner
Processor
Bank of America
01.2009 - 01.2012
- Received files from underwriting and obtained required documents for approval
- Analyze and review documentation before submitting back to
- Received SASE Level I approval authority to clear conditions on my own
Processor/Underwriter
Closer Royal Pacific Mortgage
02.1994 - 12.2008
- Took loan application from loan officer and proceeded to process them
- I was a DE underwriter so after processing the files I would then underwrite them
- Once the files were fully approved I would then draft the closing documents and provide to title
- I had plenty of audits due to being a DE underwriter and had a 100% success rate
Skills
- Mortgage Loan
- Real Estate
- Data Entry
- FHA
- Encompass
- Escrow
- Underwriting
Timeline
Initial Disclosure Specialist/Loan Processor
Morgan Stanley, Wealth Management
05.2022 - 03.2023
Mortgage Loan Processor III
loanDepot
03.2020 - 02.2022
Team Lead
Eagle Home Mortgage, LLC
03.2018 - 12.2018
Processor
Paramount Equity Mortgage
09.2017 - 02.2018
Sr. Loan Processor
Universal American Mortgage
03.2013 - 08.2017
Processor
Nova Home Loans
02.2012 - 03.2013
Processor
Bank of America
01.2009 - 01.2012
Processor/Underwriter
Closer Royal Pacific Mortgage
02.1994 - 12.2008
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