Dawn LaMonica
Phoenix,Az
Summary
Experienced and compassionate Certified Nursing Assistant (CNA) with a proven track record of providing high-quality care to patients. Skilled in assisting with daily living activities, monitoring vital signs, and maintaining a clean and organized healthcare environment. Strong ability to establish rapport with patients and their families, ensuring their comfort and well-being. Committed to delivering exceptional healthcare services and contributing to a positive patient experience.
Overview
19
19
years of professional experience
Work History
Store Manager
Turnstyle Consignment
01.2016 - 08.2024
- Providing customers with excellent customer service
- Creates attractive store displays
- Rotated merchandise and displays to feature new products and promotions.
- Provides speedy data entry to maintain sales throughout the store
- Maintains inventory levels based on the stores needs
- Reports stores revenue and inventory levels to corporate daily/weekly
- Hires and trains new employees
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Custom Framing Manager
Hobby Lobby
01.2007 - 01.2016
- Providing customer with excellent customer service through framing projects
- Knowledgeable in frame merchandising and framing presentation
- Implemented promotional programs and marketing techniques to stimulate sales
- Managed daily duties planning the production of orders
- Managed the frame shop and it’s employees
- Fostered highly communicative, collaborative team culture on visual product projects.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated leadership skills in managing projects from concept to completion.
- Organized and detail-oriented with a strong work ethic.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
CNA
Cornerstone Assisted Living
12.2005 - 01.2007
- Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Provided excellent care to Alzheimer's patients in a secured locked down unit
- Monthly training to aide in the care of individuals diagnosed with Alzheimer's disease
CNA
Stratford House
05.2005 - 12.2005
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Transported patients between rooms and appointments or testing locations.
- Documented patient information and care activities in electronic health record.
Education
Certified CNA - Nursing
AZTTI
Phoenix, AZ02-2025
CNA - Nursing
Nurse Trainers Inc
Chattanooga, TNDiploma -
Gateway Christian Academy
Chattanooga, TNSkills
- Product merchandising
- Store operations oversight
- Personnel development
- Performance reviews
- Sales professional
- Opening and closing procedures
- Inventory control
- Employee supervision and motivation
- Friendly and positive
- Customer service management
- Systems and software expertise
- Clinical documentation
- Basic life support
- Time management
- Emergency response
- Dressing assistance
- Compassion and empathy
- Health monitoring
- HIPAA compliance
- Feeding assistance
- Complex Problem-solving
- Patient care
- Toileting assistance
- Vital signs monitoring
- End-of-life care
- Multitasking and organization
Timeline
Store Manager
Turnstyle Consignment
01.2016 - 08.2024
Custom Framing Manager
Hobby Lobby
01.2007 - 01.2016
CNA
Cornerstone Assisted Living
12.2005 - 01.2007
CNA
Stratford House
05.2005 - 12.2005
Certified CNA - Nursing
AZTTI
CNA - Nursing
Nurse Trainers Inc
Diploma -
Gateway Christian Academy
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