DAWOOD JAFFER SADICK
KEY ACCOUNT MANAGER / BUSINESS DEVELOPMENT
Abu Dhabi
Summary
Experienced in Business Development and Key Account Management with 6+ years of expertise. Tenacious Key Account Manager skilled at driving and generating business to achieve growth targets. Proven track record in effectively managing sales pipelines for exceptional commercial performance. Strong communication and negotiation abilities for building productive and profitable client relationships.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
4
4
Languages
Work History
Senior Business Development & Key Account Manager
SKY EXPRESS INTERNATIONAL LLC
11.2023 - Current
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Enhanced key account satisfaction by developing and implementing tailored account management strategies.
- Managed complex negotiations with key accounts, securing long-term partnerships.
- Tailored sales pitches to address unique challenges and needs of each key account, improving conversion rates.
- Organized and participated in industry events and conferences to network and promote company offerings to potential clients.
- Conducted comprehensive market analysis to identify new sales opportunities, significantly expanding client base.
- Manage effectively all the aspects of the sales process, qualifying and maintaining strong pipeline to ensure sales goals are being achieved on monthly basis.
- Responsible for maintaining the existing customer database through regular sales visits.
- Maintains close working relationships with the Customer Service, Operations, and Finance team.
Business Development Specialist & Key Account Manager
J&T Express Courier Services LLC
04.2023 - 09.2023
- Drove business growth within specified sales territories through strategic and tactical solution implementation.
- Collaborated with sales team to onboard and integrate new customers.
- Provided first-class client services, from onboarding to daily account management.
- Sourced new sales opportunities.
- Follow up with clients making sure they give regular business.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to achieve desired results.
Business Development and Logistics Executive
Positive Energy General Trading LLC
09.2019 - 03.2023
- Successfully Procured bulk commodities from various mines in UAE.
- Review sales contract and prepared all shipping documents including packaging list, commercial invoice & other documents.
- Liaise with transport companies, negotiate transport cost and make contract for supply of trucks on project basis.
- Maintained productive relationship with existing transporters ensure deadlines are met and be ready to handle unexpected situations.
- Negotiate price with transporters, provide competitive price to our customers.
- Excellence in managing the shipping functions as a business asset by ensuring the highest level of safety, quality and economy.
- Problem solving skills in resolving a wide range of issues regarding shipped orders and trading in compliance to legal regulations.
- Perform due-diligence and approve new suppliers and buyers to our master data.
Marketing Executive
Allcom Worldwide Trading Pvt Ltd
05.2018 - 06.2019
- Promoted the products through economic forum/ trade fair and digital media.
- Negotiated trade term in order to have win-win scenario.
- Coordinated with regional office to monitor their performance.
- Suggested solution to overcome new emerging competitors and new market risk.
Education
MBA -
University of Madras
04.2016 - 01.2018
Bachelor of Commerce -
University of Madras
04.2013 - 01.2016
Skills
Key account management
Client relationship building
Business development
Lead generation
Territory management
Client onboarding
Business strategies
Teamwork and collaboration
Decision-making
Problem-solving
Certification
In-house training as Hospitality Management & Customer Service Support in Hotel Savera Private Limited, Chennai
Awards
- Committee member of National Level Management Meet 'NEWANCE 2K18' in college
- Quiz second runner - up in Tamil Nadu Quiz Competition organized by India Times
- Marketing Campaign with digital marketing experts from IIM Kolkata & Make Intern
Industryexperience
- Freight Forwarding
- Ecommerce Logistics
- Last mile delivery
- Cement
- Lubricants
- Hospitality
Timeline
Senior Business Development & Key Account Manager
SKY EXPRESS INTERNATIONAL LLC
11.2023 - Current
Business Development Specialist & Key Account Manager
J&T Express Courier Services LLC
04.2023 - 09.2023
Business Development and Logistics Executive
Positive Energy General Trading LLC
09.2019 - 03.2023
Marketing Executive
Allcom Worldwide Trading Pvt Ltd
05.2018 - 06.2019
MBA -
University of Madras
04.2016 - 01.2018
Bachelor of Commerce -
University of Madras
04.2013 - 01.2016
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