Experienced with process optimization and operational support. Utilizes effective communication and problem-solving skills to enhance workflow efficiencies. Knowledge of quality control and team collaboration to achieve consistent results.
Overview
10
10
years of professional experience
Work History
Process Assistant Outbound
Amazon
07.2015 - Current
Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
Identified and resolved process issues to drive optimal workflow and business growth.
Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
Education
Bachelor of Science - Computer Information Systems
DeVry University
Chicago Illinois
07-2011
Skills
Safety management
Workflow management
Assignment delegation
Management support
Supplier relations
Process flows
Process improvement
Inventory management
Agile methodologies
Microsoft office
Electronic records management
Timeline
Process Assistant Outbound
Amazon
07.2015 - Current
Bachelor of Science - Computer Information Systems