Dawson Hill
Buckeye
Summary
Detail-Orientated and highly motivated with a passion for the automotive industry. Great people skills with the ability to effectively communicate with customers and colleagues to ensure the best form of service possible.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Owner/Operator Truck Driver
SASQUATCH TRANSPORTATION LLC
08.2022 - Current
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Communicated with customers and other operators to ensure satisfaction is achieved.
Quick Lane Manager /Dispatcher
Surprise Ford
02.2022 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Effectively used CDK and XTIME to complete everyday tasks
- communicated with service advisors and technicians to achieve a smooth running shop flow.
Valet
Porsche North Scottsdale
08.2022 - 02.2023
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Checked guests and there vehicles in and out of the dealership to assist the service advisor in a smooth transition.
- Helped guests with any technology based questions to ensure the best form of service.
Project Advisor
Kodiak General Contracting
04.2022 - 08.2022
- Advised clients on various elements of project and offered support to quickly resolve issues.
- Analyzed progress of projects and maintained current records with latest information.
- Consulted with team members to address issues and implement effective solutions.
- Monitored project progress, identified risks and took corrective action as needed.
Service Attendant
Wendle Ford
03.2022 - 06.2022
- Provided excellent Assistance to service team to promote smooth running of the shop and dealership.
- Used personability skills to provide the customer with the best form of servicer possible.
- Created a clean work environments for our technicians as well as our customers.
- Adapted and changed to every obstacle that presents itself.
Education
NEWTech Skill Center
Spokane, WAHigh School Diploma - Automotive Technology
Mt. Spokane High School
Mead, WAAssociate of Applied Science - Automotive Technology
Universal Technical Institute of Arizona Inc
Avondale, AZ11.2023
Skills
- Efficient and Detail-Oriented
- Responding to Difficult Customers
- Great work skills with team and customers
- Independent and motivated
Accomplishments
- ASE, MLR
- ASE, Brakes
- ASE, Steering and Suspension
- Started a business at the age of 20 while attending school and maintaining a full time job.
- Became quick lane manager and dispatcher while being the youngest employee.
- Attended Universal Technical Institute 2022/2023
Certification
ASE, MLR
ASE, Brakes
ASE, Steering and Suspension
Timeline
Owner/Operator Truck Driver
SASQUATCH TRANSPORTATION LLC
08.2022 - Current
Valet
Porsche North Scottsdale
08.2022 - 02.2023
Project Advisor
Kodiak General Contracting
04.2022 - 08.2022
Service Attendant
Wendle Ford
03.2022 - 06.2022
Quick Lane Manager /Dispatcher
Surprise Ford
02.2022 - Current
NEWTech Skill Center
High School Diploma - Automotive Technology
Mt. Spokane High School
Associate of Applied Science - Automotive Technology
Universal Technical Institute of Arizona Inc
ASE, MLR
ASE, Brakes
ASE, Steering and Suspension
Similar Profiles
Donald CrileyDonald Criley
CP Foreman at Sasquatch Landscape &Construction LLC.CP Foreman at Sasquatch Landscape &Construction LLC.
Diane FremoireDiane Fremoire
Business Owner at Sasquatch Water CompanyBusiness Owner at Sasquatch Water Company
Sachin MehtaSachin Mehta
Repair Shop Technician & Rental Shop Representative at Sasquatch Mountain ResortRepair Shop Technician & Rental Shop Representative at Sasquatch Mountain Resort