Dayanara Marquez
Phoenix
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
6
6
years of professional experience
Work History
Cashier
Chick Fil A
Phoenix
10.2022 - Current
- Take guest orders and receive payment
- Scan guests' Chick-fil-A One app to ensure guests receive rewards points
- Prepare drinks and desserts
- Bag and deliver meals to guests
- Maintain a safe and clean work environment
- Provide excellent quality hospitality
- Professionally communicate with customers regarding orders, comments, inquiries, and complaints
- Help customers understand menu items
Sales Representative
PrePass Safety Alliance
Phoenix
01.2023 - 12.2024
- Inbound and outbound sales calls.
- Developed relationships with clients to promote safety solutions and services.
- Conducted product demonstrations to educate customers on safety protocols.
- Collaborated with team members to create effective sales strategies and presentations.
- Managed customer inquiries and provided timely follow-up for service requests.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Researched competitors' products, prices, and sales techniques.
- Greeted and assisted customers to foster positive experiences.
- Listened to customer needs to identify and recommend best products and services.
Sales Representative
EXO Solar
Phoenix
05.2022 - 09.2022
- Educate clients on the benefits of renewable energy with the purpose of generating interest
- Conduct sales presentations and demonstrations with prospective and close deals
- Interface with decision makers on a daily basis
- Network and look for opportunities for engagement to build client base
- Find prospective customers and new target segments
- Confidently discuss options as well as book appointments for closers
Sales Team Member
Cobblestone Auto Spa
Phoenix
01.2022 - 05.2022
- Greet car wash customers and offer various levels of car wash choices
- Promote annual passes and up-sell products
- Communicate with customers to promote additional department/store services available
- Follow established guidelines and procedures when performing any services
- Maintain a clean and safe work environment
- Perform additional duties as assigned by Management
Server/Cashier
McDonalds
Tempe
07.2020 - 01.2021
- Assist customers with their cash, debit, and credit card transactions
- Communicate with customers in a fast and timely manner
- Assemble food that meets company standards in regard to time, quality, and assurance
- Prepare, clean, and sanitize food prior to cooking
- Sanitize food workstations to meet CDC guidelines
- Maintain food stock levels between shift transitions
Education
High School Diploma -
Tempe High School
AZ02.2026
Skills
- bilingual (Spanish)
- persuasion
- Communication
- Ability to multitask
- Time management
- Customer service
- Sales strategy
- Effective communication
- Product demonstration
- Relationship building
- Problem solving
Languages
English
Professional
Spanish
Professional
Timeline
Sales Representative
PrePass Safety Alliance
01.2023 - 12.2024
Cashier
Chick Fil A
10.2022 - Current
Sales Representative
EXO Solar
05.2022 - 09.2022
Sales Team Member
Cobblestone Auto Spa
01.2022 - 05.2022
Server/Cashier
McDonalds
07.2020 - 01.2021
High School Diploma -
Tempe High School