Deana Santarelli
Phoenix
Summary
Results-driven professional with extensive experience as a DOT Courier at Federal Express, excelling in safe driving practices and effective communication. Proven ability to adapt to challenges while ensuring timely deliveries and maintaining high customer service standards. Skilled in route planning and pre-trip inspections, consistently achieving operational excellence.
Overview
9
9
years of professional experience
Work History
DOT Courier
Federal Express
Phoenix
11.2024 - Current
- Conducted pre-trip inspections on vehicles prior to each shift start time.
- Met deadlines while adhering to DOT regulations regarding hours of service.
- Loaded and unloaded cargo using appropriate equipment such as dollies and carts.
- Interacted professionally with customers upon arrival at their locations.
- Utilized GPS navigation systems for route planning purposes.
- Delivered packages promptly to customers by adhering to specified routes and time schedules.
Truck Driver
Swift Transportation
09.2024 - 10.2024
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Maintained daily log books.
- Driven over 4,000 miles throughout Arizona, Nevada, Utah, and Idaho.
Site Supervisor
Allied Universal
08.2016 - 05.2024
- Manage a team of security officers including scheduling, payroll, training, coaching, development, and support.
- Plan, direct and coordinate security activities to safeguard the clients’ assets, employees, tenants, guests and minimize the risk of incidents.
- Investigated and resolved customer inquiries and complaints quickly.
Education
Class A CDL -
MG Truck Driving School
Glendale, AZSkills
- Safe driving practices
- Pre-trip inspections
- Backing maneuvers
- Transmission operation
- Route planning and delivery
- Effective communication skills
- Attention to detail
- Customer service excellence
- Adaptability and navigation
- Problem-solving abilities
- Training and development
Timeline
DOT Courier
Federal Express
11.2024 - Current
Truck Driver
Swift Transportation
09.2024 - 10.2024
Site Supervisor
Allied Universal
08.2016 - 05.2024
Class A CDL -
MG Truck Driving School