Deborah Toth
Fountain Hills
Summary
Professional booking agent with strong track record of coordinating and managing client bookings effectively. Adept at fostering team collaboration and delivering results in fast-paced environments. Known for reliability and flexibility in meeting changing needs, along with excellent negotiation and communication skills.
First rate Customer Service skills. Strong track record of building long term client relationships.
Overview
33
33
years of professional experience
Work History
Booking Agent
Batchelor's Pad BBQ
05.2025 - Current
- Coordinated booking schedules to optimize resource allocation and enhance customer satisfaction.
- Managed client inquiries and provided timely responses to ensure seamless reservation processes.
- Developed relationships with vendors to secure competitive rates and improve service offerings.
- Implemented booking software systems to streamline operations and reduce errors in reservations.
- Resolved conflicts and issues related to bookings, ensuring positive experiences for clients and stakeholders.
Bartender
Batchelor's Pad BBQ
08.2022 - 06.2025
- Crafted specialty cocktails and mixed beverages, ensuring high-quality service.
- Managed inventory levels, reducing waste through effective stock rotation.
- Trained new staff on drink preparation techniques and customer service standards.
- Collaborated with kitchen staff to create complementary beverage pairings for menu items.
- Enhanced customer experiences by providing personalized drink recommendations based on preferences.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Resolved customer complaints promptly, fostering a positive dining atmosphere.
Bartender
Chaparral Suites Resort/Embassy Suites
04.2007 - 06.2022
- Developed seasonal drink specials, attracting repeat customers and increasing sales opportunities.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bar Manager
Rio Verde Country Club
02.1993 - 04.2008
- Oversaw daily bar operations, ensuring compliance with health and safety regulations.
- Developed and implemented training programs for staff to enhance service quality.
- Managed inventory levels, optimizing supply chain processes to reduce waste.
- Created seasonal cocktail menus, incorporating member feedback for improved satisfaction.
- Established relationships with vendors to negotiate favorable pricing and delivery terms.
- Monitored financial performance, analyzing sales data to identify growth opportunities.
- Led team meetings to foster communication and address operational challenges effectively.
- Streamlined ordering processes through technology integration, enhancing efficiency and accuracy.
Education
Food And Beverage Management
Holiday Inn University
Atlanta, Ga01-1998
Bachelor of Science - Broadcast Journalism/Communication
Iowa State University
Ames, IA12-1987
Timeline
Booking Agent
Batchelor's Pad BBQ
05.2025 - Current
Bartender
Batchelor's Pad BBQ
08.2022 - 06.2025
Bartender
Chaparral Suites Resort/Embassy Suites
04.2007 - 06.2022
Bar Manager
Rio Verde Country Club
02.1993 - 04.2008
Food And Beverage Management
Holiday Inn University
Bachelor of Science - Broadcast Journalism/Communication
Iowa State University