Deborah Koopmans

● Conducted monthly after school support seminars/workshops for new Early Transitional Kindergarten-Grade 5 teachers to obtain professional development in the areas of Pedagogy, English Language Learners, and Special Populations as well as share evidence of application of standards-based best teaching practices.

● Worked cooperatively with other teachers and administrators to help students reach learning objectives.

● Modeled for new teachers how to incorporate multiple types of teaching strategies into the classroom.

● Supported new teachers in creating and developing lesson plans to meet students' academic needs.

● Supported and modeled implementation of classroom routines to address varying student needs.

● Supported new Early Transitional Kindergarten-Grade 5 teachers in the classroom by coaching, mentoring, and assisting them in the state requirements to clear their preliminary credential.

● Conducted formal and informal classroom observations and provided support through model lessons as needed.

● Provided coaching support and/or training for teachers and/or administrators in Literacy and Math.

● Guided teachers to collect and analyze data and developed action plans in response to determine student needs.

● Developed methods to motivate and engage students in learning.

● Supported teachers in creating personalized lesson plans to meet the needs of diverse learners.

● Led monthly after school Literacy and Math support meetings for new to grade level and veteran teachers.

● Created, revised, and edited Literacy and Math assessments as well as Literacy and Math

pacing guides at the district level.
● Created curriculum, pacing and supplemental activities for district-wide Literacy and Math development courses.

● Kept students on-task with proactive behavior modification and positive reinforcement strategies.

● Incorporated multiple types of teaching strategies into classroom.

● Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.

● Incorporated exciting and engaging activities to achieve student participation and hands-on learning.

● Participated in parent teacher conferences to discuss development of students and increase support.

● Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.

● Graded and evaluated student assignments, papers, and course work.

● Advised and counseled students to help them develop skills and knowledge required to succeed.

● Created and developed lesson plans to meet students' academic needs.

● Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer and group work.

● Fostered student curiosity and interest through creative hands-on activities.

● Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
● Participated in department meetings to provide/receive input to colleagues about student achievement and improvement.

1990-2000:

● Supported CSULB student teachers and new teachers clearing their preliminary credential as well as other master teachers at the site.

● Supported student teachers by mentoring in classroom management, lesson planning, and activity organization.

● Kept server areas clean and stocked to increase efficiency while working tables.

● Used cash registers and credit card machines to cash out customers.

● Greeted new customers, discussed specials, and took/served drink and food orders.

● Remained calm and poised when dealing with uneasy customers or during busy shifts.

● Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

● Bussed tables during busy periods to assist staff and quickly turn over tables.

● Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

● Handled customer inquiries and suggestions courteously and professionally.

● Actively listened to customers and handled concerns quickly.

● Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

● Processed face-to-face customer service orders promptly to increase customer satisfaction.

● Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

● Exhibited high energy and professionalism when working with customers and staff.

● Delivered prompt service to prioritize customer needs.