Hi, I’m
Deborah Lozen-Defreitas
Gilbert
Summary
Transplant Analyst at United Healthcare with expertise in data analysis and cross-functional collaboration. Identified process improvements that enhanced operational efficiency and maintained high standards of quality control. Strong problem-solving skills contributed to accurate data management and impactful analytics initiatives. Proven ability to foster positive relationships within teams and drive results.
Overview
17
years of professional experience
Work History
United HealthcareMinnetonka
Transplant Analyst
11.2008 - 05.2025
Job overview
- Identified opportunities for process improvements across the organization.
- Collaborated with cross-functional teams on projects related to analytics initiatives.
- Maintained accurate records of all data collected during analysis processes.
- Analyzed large datasets with statistical methods and software programs.
- Identified needs of customers promptly and efficiently.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Monitored operations and reviewed records and metrics to understand personal performance.
- Maintained positive working relationship with fellow staff and management.
- Transplant reinsurance (bone marrow, stem cell, and solid organ transplants) is available on both the Diamond Platform and, most recently, on the CSP Facets Platform.
Education
Everest CollegePhoenix, AZ
Some College (No Degree) from Medical Billing And Coding
Skills
- Data analysis
- Statistical methods
- Financial modeling
- Cross-functional collaboration
- Quality control
- Claims processing
- Problem solving
- Effective communication
- Attention to detail
- Relationship management
- MS Excel
- Microsoft office
- Analytical problem solving
- Time management
- Verbal and written communication
- Analytical thinking
- Documentation and reporting
- Excel proficiency
- Root-cause analysis
- SQL and databases
- Information gathering
- Team collaboration and leadership
- Audit support
- Data processing
- Report preparation
- Continuous improvement
- Data research and validation
- Deadline adherence
- Multiple priorities management
- Bookkeeping
- Finance
- Regulatory compliance
Affiliations
- Active in the crocheting blankets for children in crisis due to loss of a parent, deployed parent or orphaned.
- Now retired, I am involved in the needs of my family more closely. I cook multiple menus due to different health concerns.
Accomplishments
- At the end of my tenure at United Healthcare I was considered the transplant subject matter expert. No awards just part of my job and I loved every aspect of it.
References
References available upon request.
Timeline
Transplant Analyst
United Healthcare
11.2008 - 05.2025
Everest College
Some College (No Degree) from Medical Billing And Coding
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