Open To Work
Debra Dallman
Mesa
Work Preference
Summary
Clinical Director with a strong foundation in behavioral health service delivery and compliance. Skilled in supervising clinical teams, enhancing documentation quality, and collaborating with stakeholders to ensure member engagement and continuity of care. Focused on leveraging data insights to inform treatment planning and operational effectiveness.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Manager / Board Certified Behavior Analyst
Kaleidoscope ABA
Arizona
08.2025 - Current
- Provide regional clinical oversight for behavioral health services, including utilization metrics, client attendance, billable activity, parent training participation, documentation compliance, service delivery, and treatment outcomes.
- Review prior authorization and service authorization documentation, including initial assessments, treatment plans, behavior intervention plans, session notes, progress summaries, and competency documentation for quality, accuracy, and submission readiness.
- Monitor payer and state-specific requirements, including approved activities by billing code, unit limits, required assessments, clinical documentation standards, and submission timelines.
- Analyze clinical data, service utilization, staffing coverage, and member needs to support medical necessity documentation, authorization recommendations, caseload adjustments, and corrective action planning.
- Consult on complex cases by reviewing assessment results, treatment response, caregiver reports, risk factors, behavior support needs, safety concerns, and discharge or transition planning needs.
- Supervise and coach clinical team members on documentation quality, compliance, treatment plan revisions, clinical decision-making, and data-based recommendations.
- Collaborate with families, providers, referral sources, direct reports, center leadership, and company leadership to support continuity of care, member engagement, and clinically appropriate service delivery.
Regional Clinical Director / Board Certified Behavior Analyst
Treetop Therapy
Phoenix
07.2023 - 08.2025
- Directed multi-site clinical operations across Arizona with responsibility for clinical quality, regional performance metrics, staff utilization, service delivery oversight, provider collaboration, and leadership development.
- Completed clinical reviews and quality assurance audits of session notes, treatment plans, initial assessments, behavior intervention plans, programming, progress data, and competency documentation.
- Evaluated caseload distribution, clinical appropriateness, scope of competence, staffing capacity, member access, and service utilization to support appropriate behavioral health service delivery.
- Used progress data, clinical outcome measures, operational reports, and caregiver input to identify barriers to care, assess treatment effectiveness, and guide treatment authorization documentation.
- Maintained familiarity with payer requirements, including approved service activities, daily unit limits, required assessments, documentation standards, clinical submission timelines, and compliance expectations.
- Provided consultation on high-need cases involving autism services, developmental disabilities, behavior reduction, safety concerns, treatment barriers, family engagement, and clinical plan modifications.
- Developed clinical systems, training workflows, and accountability structures to improve documentation quality, compliance, care coordination, service consistency, and measurable outcomes.
Board Certified Behavior Analyst
Hopebridge
Phoenix
08.2022 - 07.2023
- Managed clinical caseloads and developed individualized treatment plans based on behavioral assessment results, baseline data, skill deficits, risk review, caregiver priorities, and medical necessity.
- Conducted behavioral assessments and recurring reassessments, including VB-MAPP and ABLLS-based reviews, to evaluate progress and update treatment recommendations.
- Tracked progress data using charts, graphs, and written summaries to determine treatment effectiveness and revise goals, teaching procedures, and behavior plans as needed.
- Submitted weekly clinical progress documentation summarizing supervision activities, goal progress, behavior trends, treatment plan updates, and service needs.
- Trained and supervised behavior technicians on individualized behavior treatment plans, documentation expectations, treatment fidelity, and data collection requirements.
- Coordinated with caregivers and clinical team members to support family engagement, continuity of care, and timely response to service barriers.
Board Certified Behavior Analyst
Action Behavior Center
Surprise
05.2022 - 08.2022
- Provided clinical supervision, treatment plan implementation oversight, caregiver communication, and progress monitoring for children receiving ABA-based behavioral health services.
- Reviewed program mastery, clinical data, behavior trends, and treatment response to update clinical recommendations and maintain individualized care.
- Supported clinical documentation, staff training, treatment fidelity, quality assurance, and data-based decision-making through direct supervision and record review.
Board Certified Behavior Analyst
Center for Autism and Related Disorders
New Orleans
06.2020 - 10.2020
- Developed and implemented assessment-based treatment plans, supervised clinical practices, created behavior plans, and collaborated with families to enhance outcomes for individuals receiving autism and ABA services.
- Monitored and analyzed progress data, assessed treatment effectiveness, updated service documentation, and identified behavior support needs to inform care decisions and facilitate timely treatment revisions.
Education
Master of Science - Applied Behavior Analysis, Behavioral and Organizational Systems
Kaplan University
Iowa12-2016
Bachelor of Science - Human Services - Behavioral Science Track
Skills
- CentralReach
- EHR systems
- Salesforce
- Reporting tools
- KPI tracking
- Microsoft Office Suite
- Documentation systems
Certification
- Board Certified Behavior Analyst (BCBA)
- Arizona Licensed Behavior Analyst (LBA)
- Level One Fingerprint Clearance Card
- CPR / First Aid Certified
- EHR and clinical documentation compliance experience
Earlier Experience
- Experience in case management, service coordination, member and family engagement, conflict resolution, needs assessment, service plan development, and community resource collaboration for individuals with developmental, physical, and behavioral health needs.
- Background in operations leadership, customer relations, quality improvement, workflow improvement, staff coaching, documentation and reporting, compliance monitoring, and resolution of complex consumer and family concerns.
Timeline
Clinical Manager / Board Certified Behavior Analyst
Kaleidoscope ABA
08.2025 - Current
Regional Clinical Director / Board Certified Behavior Analyst
Treetop Therapy
07.2023 - 08.2025
Board Certified Behavior Analyst
Hopebridge
08.2022 - 07.2023
Board Certified Behavior Analyst
Action Behavior Center
05.2022 - 08.2022
Board Certified Behavior Analyst
Center for Autism and Related Disorders
06.2020 - 10.2020
Master of Science - Applied Behavior Analysis, Behavioral and Organizational Systems
Kaplan University