Debra Muliyil
Apache Junction
Summary
Experienced with delivering strategic consulting services to enhance client business operations. Utilizes in-depth industry knowledge and analytical skills to identify and implement effective solutions. Track record of building strong client relationships and driving measurable results.
Overview
9
9
years of professional experience
Work History
Hotel Consultant
Debra Muliyi
Mesa, AZ
03.2024 - Current
- Led cross-functional teams to streamline project delivery and enhance client satisfaction.
- Developed strategic frameworks for client engagement, resulting in improved service offerings.
- Analyzed market trends to identify growth opportunities and inform client strategies.
- Facilitated workshops to align stakeholders on project objectives and deliverables.
Hotel General Manager
Best Western Superstion Springs Inn
Mesa, Arizona
12.2023 - 05.2024
- Coordinated day-to-day hotel activities, achieving an 85% occupancy rate during peak season.
- Streamlined scheduling processes for 40 employees, resulting in a 30% decrease in scheduling conflicts and increased productivity.
- Developed and executed a social media calendar, increasing post reach by 40% and improving audience interaction by 15%.
- Managed monthly payroll for 500 employees, ensuring 100% compliance with tax regulations and reducing processing time by 20%.
- Achieved a 15% reduction in operational costs while boosting overall profit by 25% within one fiscal year.
- Developed strategic partnerships with 30 key accounts, resulting in a 40% increase in revenue over six months.
- Analyzed market trends to optimize product positioning, contributing to a 40% growth in market share within one year.
- Have the staff training and following Best Western Standards
- Updated hotel management software, enhancing system functionality and increasing booking efficiency by 25%.
Director of Sales and Marketing
Best Western Prescottonian
Prescott, Arizona
08.2023 - 12.2023
- Acquired 15 new accounts, increasing market share by 25% within one fiscal quarter.
- Organized Chamber of Commerce meetings, resulting in 10 new local business initiatives launched within six months.
- Facilitated integration with university departments, enhancing cross-functional collaboration and improving project completion speed by 25%.
- Analyzed rate fluctuations, implementing strategies that reduced expenses by 15% across all departments.
- Monitored and evaluated 1,500 social reviews, resulting in actionable insights that enhanced the brand's reputation by 30%.
- Generated and distributed weekly reports to Corporate Office, optimizing operations and reducing project delays by 15%.
Hotel General Manager
Best Western Rancho Grande
Wickenburg, Arizona
08.2017 - 08.2023
- Directed daily hotel operations, resulting in a 40% boost in positive guest reviews and a 10% rise in repeat bookings.
- Streamlined staff scheduling process, reducing coverage gaps by 25% and improving overall team efficiency.
- Streamlined payroll system, reducing processing time by 25% and increasing employee satisfaction with payout punctuality.
- Managed and addressed over 600 social media interactions, achieving a 95% customer satisfaction rate through prompt responses.
- Implemented strategies that increased profit margins by 20% while reducing operational costs by 15%.
- Established partnerships with 50+ corporate accounts, enhancing revenue streams by 30% within the first year.
- Established a team-centric culture that achieved a 95% guest satisfaction rating through regular feedback and targeted training programs.
- Executed a $500,000 hotel renovation, increasing overall guest satisfaction ratings by 25%.
- Implemented hotel software integration, decreasing check-in times by 30% and enhancing guest satisfaction scores by 15%.
Education
High School - General
Corry Area High School
Corry, PaBusiness Administration - undefined
University of Phoenix
Phoenix, Arizona06-2026
Skills
- Business Analysis
- Operations Management
- Forecasting
- Performance tracking and evaluation
- Human resource management
- Team building
- Cost reductions
- Powerful negotiator
- Accounting and finance
- Exceptional time management skills
- Fair share of market
Timeline
Hotel Consultant
Debra Muliyi
03.2024 - Current
Hotel General Manager
Best Western Superstion Springs Inn
12.2023 - 05.2024
Director of Sales and Marketing
Best Western Prescottonian
08.2023 - 12.2023
Hotel General Manager
Best Western Rancho Grande
08.2017 - 08.2023
Business Administration - undefined
University of Phoenix
High School - General
Corry Area High School