Dynamic Service Advisor with a proven track record at Blue Compass RV, excelling in customer service and complaint resolution. Skilled in repair cost estimation and service scheduling, I foster strong customer relationships, ensuring repeat business and satisfaction. My effective communication and multitasking abilities drive successful outcomes in a fast-paced environment.
I began my career in the RV Service industry in February of 2010 as a warranty coordinator. I quickly took on the added role of service advisor also for Many Trails Rv. When Many Trails owner retired and sold the business to Affinity RV in May of 2013, I was the service manager for Many Trails RV. I continued as a service writer and periodically also performed the warranty clerk responsibilities as well. In December of 2021 Affinity was purchased by RV Retailers, a recently formed Corporation, buying up over 100 dealerships across the nation. The company rebranded to Blue Compass in August of 2023. My position was eliminated on June 27th due to the current market not supporting 3 service writers in our decreasing market. I remained a top producing service writer at all times.
I worked for several years in the greater Phoenix area in property management before relocating to Prescott Valley. I held various positions including leasing manager, maintenance supervisor and property manager. I worked at Apartment Communities ranging from 60 to 400 units.