Detail-oriented Release of Information Specialist with expertise in electronic health records, data analysis, and quality assurance. Proven track record in achieving 100% accuracy in medical billing and record release.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Release of Information Specialist (Remote)
Sharecare
Phoenix
02.2024 - Current
Conducted quality audits to achieve 100% accuracy in medical billing and record release.
Navigated EHR systems to process 45+ high-priority medical record requests daily.
Identified and resolved data discrepancies to eliminate delays in billing and claims reimbursement.
Quality Assurance Analyst
Cox Communications
Phoenix
03.2019 - 02.2024
Conducted quality audits on dispatch software and documented improvement recommendations.
Surpassed production goals by reviewing and auditing over 80 accounts daily.
Participated in team meetings, identifying areas for improvement in processes and procedures.
Data Entry Clerk
Terminix
Glendale
05.2014 - 03.2019
Ensured database accuracy through high-volume account entry and electronic filing.
Investigated and resolved financial discrepancies to uphold billing integrity.
Collaborated with various departments to meet stringent project and revenue deadlines.
Reservation Agent (Remote)
Uhaul Moving And Storage
Phoenix
04.2012 - 05.2014
Boosted rental sales by nine percent via strategic service upselling.
Handled 100 to 200 calls daily, ensuring timely and precise data entry.
Education
Bachelor of Science - Health Information Management
Grand Canyon University
Phoenix, AZ
08-2027
Skills
Electronic health records
Data analysis
Medical billing
Quality assurance
Project management
Effective communication
Meditech, NextGen, Athena
Microsoft Office (Excel, Teams), and SharePoint
Certification
CRIS Certification- AHIOS Institute, Issued 11/20/2025
Timeline
Release of Information Specialist (Remote)
Sharecare
02.2024 - Current
Quality Assurance Analyst
Cox Communications
03.2019 - 02.2024
Data Entry Clerk
Terminix
05.2014 - 03.2019
Reservation Agent (Remote)
Uhaul Moving And Storage
04.2012 - 05.2014
Bachelor of Science - Health Information Management